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Settings

Notifications

Currently only used for "Ask product question" feature on the product page.

When various mail forms are being used, you can use this feature to send out a confirmation mail, to reassure that the end-user that their request is being dealt with and give a written confirmation of the actual request.

Domains

This section sets which domain or domains your shop should respond to.

PDF

The PDF section is a template that requires you to add your company information such as logos, address and other credentials that you wish to be displayed on the PDF’s supplied on the product cards, invoices and any quotations that are sent out from your Nettailer store.

Order History Search

Use this feature to customize the "free text" search in the order history page. These settings determine the fields in the order that may be searched for.

The following are the data sets that may be enbled/disabled as searchable in the free text box on the order history pages:

  • Contact Name

  • Customer ID

  • Order Reference

  • Reference (other)

  • Invoice reference

  • Order by

  • Customer Reference

  • Company Name

  • City

  • Product label (name)

  • Product ID (part nuumber)

  • Serial number

For each included field, the risk of performance degradation increases.

Files

This section is the area reserved for you to manage files that you want to upload, view, edit or remove from your site. These files for example, may be images used for promotions or a word documents containing your companies Terms and Conditions that you have made available for download from your store.

Files

Here is an overview of all the files that have been uploaded and the links to them.

JavaScript

In this section you can create or paste in your own JavaScript to make available in the shop. You name your script, specify what and where the script should be active. An example of the supported variables can be found at the bottom of the page.

Use caution - Incorrect use of this functionality may have negative consequences.

Feature
What it does

Next Order Number

This feature is usually a onetime set up, it allows you to enter the starting order number in the store once you are ready to go live, giving you the flexibility to start where your last store or your manual process ended.

Name this script so you can identify it in your list of JavaScript.

Sort order

Set the order you want your script to run in (lowest number first).

Desktop

Allows this script to run in "Classic" stores.

Responsive

Allows this script to run in RWD stores.

Connected to graphical profile

Connect to a specific graphical profile (running multiple profiles is only availble via our BOLT-ON).

Customer connected

Allows this script to only run on selected customers

Test

Place this script in test mode so it can only be executed when the Admin is in test mode.

Script

This is where you place your custom script.

Page

Select the pages in the store you want your script to run.

Location in page

Choose where on the selected pages you want the script to execute.

Label

Link

The link you can use to download the file. Keep in mind that when you link internally, ie from your page to this file, only this link is needed (like /fileupload/filnamn.jpg). However, if it is linked from another main domain, your domain and http need to be included, such as

Upload file

To upload a file, click on 'Create' and then 'Choose File.'

Once you have selected the file you wish to upload, press 'Save & Close.'

Heading

What it means

File

The name of the file being uploaded.

Search Tuning

In this section you can edit some settings for the shop's search engine.

Category settings

Start by tagging the subcategories that you consider to be accessories.

The products in these categories will then be ranked lower in the search results.

To tag a category as an accessory, simply open the selected category, activate 'Accessory,' then save and close. Note that this change needs to be made at the global level.

For each subcategory, you can activate up to 8 filters that are displayed in the shop. We have activated standard filters for all categories, but if you want to switch to another filter, simply open the selected category and search for the filter you want to use. Save and close.

Product boost

If you want to upgrade or downgrade the ranking of a certain category, manufacturer or individual product, do this under the Product boost tab.

Click on 'Create,' then choose a Manufacturer and/or Category, followed by Weight. If you only want to boost an individual product, search for and select the SKU (Manufacturer part number), then choose Weight.

Languages - ADD-ON

BOLT-ON

The optional function "Multiple languages" makes it possible to supplement with additional languages in your web shop. The languages available are; Swedish, English, Danish, Finnish, Norwegian, French and Spanish.\

This refers to the shop's fixed texts and templates and not the product information. (If you want the product information in more languages, an upgrade of the 1WorldSync subscription is required.)

When the function is activated, this is displayed under Settings in the administration interface. Settings can then be made per user for which language is to be pre-selected.\

In the shop, the language choices are displayed in the footer.

\

Contact Info

This section is where you set any email address for any communication both to and from your store.

Contact info tab

You can specify all the default addresses for mail to be sent to and from your store.

It is very important to have these fields populated upon store setup, so that the store knows where to send mail to and from (and prevent errors).

http://www.nettailer.com/

Next Invoice Number

Here you set what the next invoice number should be in the shop. This value is normally only in the start up of the shop or at the end. You can set what the next or start invoice will be in the store. This setting is usually used as a onetime set up, but can be amended at any time.

More detail around what each field does can be found in the table below:

Field
Use

Order mail from address

Order related emails will be sent from this address (incl orders, notifications and attest)

Contact email

Address to send various store admin notifications to (incl Mailforms, admin comments)

Order email

Email address to notify store admins with orders placed and order updates

Order email cc

cc for admin mails on orders placed and order updates

Return to email

This is the address used for "Returns" or "RMA" to be sent to.

Technical contact email

Used in rejection mail for PO updates where the PO is rejected and with deletion of products

Delivery address tab

Fill this in to have your delivery address displayed on your store.

Company number tab

Fill this in to have your company number and VAT number displayed on your store.

Admin Settings

In the admin settings you can specify a number of options for specific information to be displayed for administrators when looking at orders placed in the store. These are grouped as follows:

Order List – The following options can be selected to be displayed on the order list:

Function

What it does

Show order number

Order Item List – the following options will show up for the items on a selected order:

Miscellaneous order settings

Customer editor

Price logic list

Function
What it does

Miscellaneous

Order Status

In this section you find the different order status available in the shop. Here you can also change their names and create your own if you wish.

If you create your own order statuses and want to communicate these, you must create an email template for this.

Order Status in Nettailer

In Nettailer, the order status is dynamically updated based on the delivery status messages received from suppliers for individual purchase orders. These messages not only provide status updates but can also include Tracking IDs and serial numbers along with the status update.

However, it's important to note that the ability to receive these updates depends on the technical capabilities of each supplier. In some cases, suppliers may not be able to support sending updates, resulting in no status changes for those orders.

  • In some cases, suppliers may not be able to support sending updates, resulting in no status changes for those orders.

  • Additionally, errors or exceptions in supplier handling can also lead to missing or delayed status updates, especially for certain products or non-physical items.

In cases where no order updates are received from the supplier, the order status can be manually updated locally through the order administration. Please note that status updates in the system follow a one-way direction. Once a status has been moved forward, it cannot be reverted back to a previous status.

Netset can offer support for order status updates and can further explore the possibility of integrating with your ERP system to automatically update the order status based on factors such as invoice processing via custom development. Just get in touch if you are interested in enhancing your automated processes. If needed, our team is always ready to investigate the status and causes related to a specific supplier or purchase order upon request (PDB)

Translations

This section is only visible in Nettailer Stand Alone and Drive solutions on global level.

In this section you can find all fixed names and texts in the shop, and change them if you wish.

If you are not sure which page the word you want to change is on, you can free text search on the current word. For example, if you want to change the word "Check Out", just search for it and get a list of the pages where this word is used.

Then open the selected page and change the name of the word. Then click OK.

Countries

In order to accommodate customers requiring alternative delivery or invoice addresses in different countries, it is necessary to set up a country code for each respective country in this section. Additionally, you can specify whether or not VAT (Value Added Tax) should be charged to customers from those countries. This enables you to configure the system to handle specific country-related requirements and taxation rules accordingly.

Setting up new countries

Access using the admin menu and navigate to: Settings>Countries

To set up a new country press the create button

Field
Use

1WorldSync Logo Services

The logo service provided by ContentCast, is embedded through a JavaScript snippet and displays directly on the product page. When a user moves the cursor over the logo, a fly-out window opens that encourages the user to add products to their cart. Logos have significantly higher interaction rates then banners and is designed to drive add to cart behaviour. For more information about available programs follow this .

Setting up 1WorldSync Logo Services requires some extra action in Nettailer, but also at 1WorldSync (CNET). This requires you to create your own account at 1WorldSync, which is free.

Please note that there may be additional fees for some 1WorldSync logo services.

Automatic purchasing - ADD-ON

With Automatic Purchases, you can let orders flow directly to your integrated distributors – faster, smarter, and with less manual work. Set your own rules to decide:

  • Which suppliers to buy from

  • For which customers purchases are automatic

  • Exceptions where manual control is needed

The set of automatic purchases is based on creating a set of rules that control which purchase orders are sent automatically to integrated distributors, and for which customers. By default, all purchases are automatic, and in the editor you then add exceptions for when a purchase is

Password Policy

This function lets you create and edit password policies. Policies can be applied to specific customer or customer group in the customer or customer group editor. Creating a single policy will have that policy apply to all users and administrators. If no policy is created, the default global Netset policy will apply. If you are running a portal solution, you are able to edit the global policy or create different policies for different retailers.

The settings for required lengths or characters will only apply when a user creates or changes their password, not to already existing passwords. If "Period of validity in days" is defined with the policy, the user will be forced to apply the password policy upon next change of password.

The default password policy has been created by Netset by following OWASP and other best industry practices for good security. Note; Things that seem to make passwords more secure might actually do the opposite because of unintended effects on user behavior. For example, if passwords have to be complex and changed often users might start writing them down on paper left by their desk, leaving them more exposed.

Step-by-step guide
  1. Create an account at https://portal.cs.1worldsync.com

  2. In the 1WorldSync client portal, create a new product page script by clicking on the “Configure Product Page” banner.

  3. In the left pane, mark only “Logo Service”.

  4. Press “Logo Service” in the left pane.

  5. Mark the logos you want to use by clicking them.

  6. Use these settings:

  • Layout: 5x1

  • Style: Medium

  • Popup Direction: Top

  • Container ID: ccs-logos

  • Insert: Replace existing content

  1. Press “Save” and then “Publish”.

  2. Press “Get code”. In the code, look for “_SKey” and “_ZoneID” values. Copy these values and paste into respective “Zone Id” and “SKey” field in Nettailer settings (Settings -> Settings -> Content providers -> 1WorldSync Content Portal section).

  3. Uncheck “1WorldSync Logo Services” and check “1WorldSync Content Services”.

  4. In “Included manufacturers for the CNET catalogue export”, add the manufacturers that you would like to include in the export separated with “~”-character.

  5. Press “Save”.

  6. If successful, a URL link will be generated at “Catalogue download URL”. Wait for the first export to be generated before proceeding with the next steps. This may take up to 24 hours.

  7. Go back to CNET client portal and go to “My Catalogs”.

  8. Press “Add Catalog”.

  9. Use these settings:

  • Market: “World wide” or your country of interest.

  • Error Threshold: Default

  • Manual Upload or Automatic Upload: Automatic upload recommended

  • File location: Paste the generated link from Nettailer settings here

  • Username: Leave empty

  • Password: Leave empty

  • Set Schedule: Leave as default or set as needed

  • Do not use schedule: Checked or unchecked (recommended)

  • Full file: Checked

  1. In the modal window, use these settings:

  • First row has headers: Unchecked

  • File type: Comma separated (CSV)

  1. Press “Get File”.

  2. If successful, you will be redirected to the mapping page.

  3. Use these settings:

  • File Encoding: UTF-8

  • File Type: Comma separated (CSV)

  • File Delimiter: Comma

  • Map row 1 to “Product ID”

  • Map row 2 to “Manufacturer name”

  • Map row 3 to “Manufacturer Part Number”

  • Map row 4 to “Product Name or Description”

  • Map row 5 to “UPC/EAN”

  1. Press “Save”.

  2. Wait for the first import to finish.

You are now done with the setup!

link

On private registration admin email

Registration mail to admin when a new user is registered, if customer type is person

On company registration admin email

Registration mail to admin when a new user is registered, if customer type is company

Default "from" adress for email templates

Used as default for all mail templates if the template itself has no "from", 2-factor reset mail, Mail for private package removal, Used in rejection mail for PO updates where the PO is rejected, Used on a quote edit mail if the admin does not have a mail specified

Email sender name

Any value here will be the name that appears as the sender when an email is sent from your webstore. Having a recognisable and appropriate sender name is important for ensuring that recipients can identify the source of the email and trust its legitimacy. It's also a way to provide a personalised touch to your email notifications.

Name

Internal (store admin) name for a new country

Display label

Name of country as displayed in the shop

Code

Country code - it is recommended to use https://countrycode.org/ for a unified naming convention

Pay VAT

Select whether VAT is paid in these countries with a "consumer" only option

Display column to manually enter into an order whether it is invoiced and paid. Invoiced will also appear as headings in the order

Show registered cost price

Displays the distributors registered price of an item at time of order.

Change quantity

Allows Admins to modify item quantities on an order line

Displays Nettailer internal order number

Show Id

Displays order ID number

Show Ext order no

Displays the external order number

Show Sales number

Displays the sales number

Show if there are comments on the order

Displays comments left by customer on an order

Show card payment

Displays whether or not the order was paid by card

Show payment status

Displays the current payment status of an order

Show Rent

Displays the rent/finance on an order

Show Reference no

Displays order reference number

Show ordered by

Displays the name of the user placing order

Show Customer no

Displays customer number

Show Company

Displays customer company name

Show Contact person

Displays customer contact name

Show Invoice city

Displays customers invoice address

Show BID

Displays BID connected to order

Show Verva

Displays Verva connected to order (only used in Sweden).

Show From quote

Displays whether this order is a conversion from a quote

Show total price with tax column

Displays a column showing the total price of order including VAT

Show “log in as customer”

Displays the option for admin to log into the selected order as the customer.

Show payment option

This selection shows the order payment method.

Show delivery option

This choice shows the order delivery method.

Show export status

Displays an icon to indicate if the order has been exported successfully or not.

Enable special order routines notification

Enables functionality allowing admins to allocate a special order notification to a specific customer or customer group.

Comment Icon

Allows admins to change the notification icon for the feature above.

Function

What it does

Show cost prices

Displays the cost price of an item

Show total price with tax column

Displays the cost total cost of a products ordered multiple units, including the VAT

Show price without tax column

Displays the individual unit price without VAT

Show price including tax column

Displays the individual unit price including vat

Show profit column

Displays the margin made on item

Show ratio

Displays the ratio of profit made on item

Function

What it does

Include search field for supplier order no

Adds a search filed to the order screen allowing the admin to filter orders by supplier.

Function

What it does

Customer number is editable

Allows admin to modify customer number after the customer has been setup (in the customer editor).

Show extended approval information on user table

Displays additional approval information on the user table in the customer editor (under the user tab)

Listing Price level

Choose which Price level to show as default values in the price logic list.

Listing price interval

Choose if lowest or highest interval of the selected price is shown in the price logic list.

Function

What it does

Set the number of rows to be shown per page

Specify how many results you see on a page by default.

Use the column invoiced to manually keep track of invoice orders

not
sent automatically.

Rules can also be set up for which suppliers should be available for these purchases.

You can also have different rules set for different customers.

Editor

The editor has four tabs that allow you to customize the terms and conditions that apply to automatic purchases. These terms and conditions can also be made customer-specific. As the image above shows, in this set of rules;

Rules
What it does if used

Order items have successful PNA check

If a correct PNA check and response is not received, automatic purchases will not be made.

Maximum % price difference..

The maximum allowed price difference during PNA check is set to 2.5%. If the prices differ more, the purchase will not be automatically made.

Require order lines to have positive margin

If not all order lines have a plus margin, automatic purchases will not be made.

Require domestic delivery address

If the order's delivery address is outside your own country, purchases will not be made automatically.

Require products in stock

If the products on the order are not in stock at PNA check, automatic purchases will not be made.

Disallow order comments

If the order contains a comment, the purchase will not be made automatically.

You can also add rules for maximum and minimum margin per order line, total order amount, number of allowed suppliers, packages and more.

Order list - evaluation status

When a customer order is placed, with the status New, an evaluation process begins (clock icon) where a PNA check is carried out and the outcome is evaluated against established criteria that were previously set up for automatic purchases.

After the evaluation process, a status symbol appears in the order list. The order's evaluation log shows which rule was not met and the order can then be forwarded for manual handling.

Password policy editor
Setting
Meaning

Name

Label of password policy

Minimum amount of characters in a password

How many characters (letters, numbers, or others) the password must contain.

Amount of uppercase letters required

Characters like A, X, T

Lower case letters required

Characters like a, x, t

Amount of numbers required

characters like 0, 2, 7

Amount of special characters required

Special characters like #, @, & (Anything except letters and numbers is a special character)

Google Analytics

Netset is introducing the next generation of Analytics, Google Analytics 4

On July 1, 2023, standard Universal Analytics properties will no longer process data. You'll be able to see your Universal Analytics reports for a period of time after July 1, 2023. However, new data will only flow into Google Analytics 4 properties.

During the transition period, both scripts will be available on Nettailer via a setting in the Google Analytics settings

Period of validity in days

How many days until a password expires and must be changed.

If 0, passwords do not expire

Number of passwords that cannot be reused

How many different passwords until repeats are allowed.

For example, if the number is 3 then a new password must be different to the previous three passwords. If 0, password can be the same as last password.

Number of allowed failed attempts before blocking account

After the wrong password has been entered this many times, user is blocked from logging in for some time.

Number of minutes to block account

How many minutes the above block lasts.

Block account until admin unblocks

If checked, the block will not expire by itself but will only unblock via administrator action.

Disallow attached files

If the order contains an attached file, the purchase will not be made automatically.

Disallow bids

if the order contains a bid, the purchase will not be automatically made.

How to guide - Setting up Google Analytics 4

These settings allow you to use Google Analytics to track traffic and activity in the shop. They are also helpful if you want to export to Google Products.

Feature

What it does

Use Google Analytic

Enable this if you want to use Google Analytic.

Use Google Analytics 4

On July 1, 2023, Universal Analytics will be completely replaced by Google Analytics 4. Set up GA4 tracking and input your new ID (G-XXXXXXXXX) below.

Sales statistics

When setting up Google Analytic, you're asked to specify what kind of website you have. If you told Google that it is an "eCommerce site" you will also need to enable this.

Id

Enter your Google ID here.

Use Google Tag manager

Enable this if you want to use Google Tag Manager (It is recommended to not use tags for Google analytics while the Google analytics implementation above is enabled.).

Google Tag manager id

Enter your Google Tag manager ID here

260KB
Setting up Google Export.pdf
PDF
Open

Cookie Banner

Setting up your cookie banner

Here you can create, edit, and remove your store's cookie banner. This banner is only shown to users on their first visit to your store.

Click on the "Create" button to build your new banner, or click on a banner in the list to edit an existing banner.

Banner

Advanced Banner

Banner Creation

Feature
What it does

Link

This is a link that when enabled will sit next to the accept button. This link is to display content that would otherwise be too long/detailed to sit inside the banner.

Feature
What it does

Tab Creation (Advanced Banner)

You use this section to create tabs for additional contents or links. Click the "Create" button to create your first tab.

Type of section

Here you have two options:

    • Text section

    • URL section

Text Section

Feature
What it does

URL Section

Link name
This is the name/label of the link visible on the page. The URL below will be hidden behind this name/label.

Responsive Profile

In this section, you can see and change some of the settings for your responsive profile in frontend. For guidance and tips on editing this area, please reach out to our support team.

Setting
What it does

Font

The name of the custom font you wish to use. Ensure the font is uploaded to the store (Settings → Files). For detailed instructions on using the font tool, please refer to

Color (HEX)

Base

Background colour of the menu.

Base text

Text colour of the menu.

Font handling

Using Web-Safe Fonts

A font will only display correctly if it exists in the user's browser, which is why it’s considered best practice to use web-safe fonts (these are typically available in all browsers).

In the Font section under [Settings → Response Profile], you can specify a priority list of fonts. If the first font in the list is unavailable in the user's browser, the next font will be attempted, and so on.

Form Editor

What is the Form Editor?

This section is for you to determine what information you require from your customer to register and place orders. Here, you have the ability to specify the fields you want to use in your shop and edit their properties. The fields have been grouped into different tabs depending on the information required: contact information, order information, shipping address, billing address, and payment information.

Extrinsic Fields - ADD-ON

ADD-ON

Extrinsic fields (reseller-created fields) at the order header and line levels support customer default values. These fields can be linked to product forms (as extra options) at the order line level. Additionally, extrinsic fields are included in the sales order XML.

With fixed classifications, you can manage specialized processes such as Apple DEP, Samsung Knox or Microsoft Autopilot, where data will be included in the purchase order (XML). See below list for available classifications and supported suppliers.

Site Verification

Type in your Google site ownership verification code here.

Text

This field has two functions:

    • If you want a simple banner, (not using the tabs options) then this may be used as the banner content text.

    • If you want to utilise the more advanced options, then this is best used as a header for that tab content.

Font colour

Use this tool to set the colour of the fonts.

Background colour

Use this tool to set the background colour of your banner.

Divider colour

Use this tool to specify the colour of content divider/splitters.

Name

This is where you add the name or label for this banner. You may create more than one, so this is your way of identifying a particular banner from your cookie banner list.

Active

This option either enabled or disabled this banner (you can create multiple banners but may only have one active at any one time).

Disable clicking the outside banner

When this option is selected, your user may not interact with any part of your shop except the banner. This forces your user to read and accept the content in the banner before being able to access your store.

Logo

This is where you may upload a log to your banner.

Position

You now have the option to position the banner inside the browser window. The three options available are:

    • Top of the page.

    • Centre of the page.

    • Bottom of the page.

Acceptance text

Here you can label the accept button. example: Accept/Submit/OK etc.

Type

Gives you the option to create a link to a specified URL or link to a document you have previous created in the stores document editor.

Document/URL

Specify either a URL or select a pre created document (options depend on the selection you made on the previous setting).

Link name

Here you specify the link you want visible in the banner. Example: More info or Read more.

Open in a new window

When enabled this link will open in a new browser tab. If not the link will replace open in the current tab.

Header

This will be the name/label of a tab that is created on the left hand side of the banner.

Text

This will be the text content that will be visible on the right hand side of the tab and will be visible then this tab is selected.

URL (check box)

Select this option if you want to add a URL link to this particular tab section.

URL

This is where you specify the URL the user is taken to once clicking the link.

Link name

This is the name/label of the link visible on the page. The URL above will be hidden behind this name/label.

Sorting

This is the sort order for this particular section amongst the other text or URL sections you have created. The lower the sort order the further up the banner this section will be presented.

URL

This is where you specify the URL the user is taken to once clicking the link.

Sorting

This is the sort order for this particular section amongst the other text or URL sections you have created. The lower the sort order the further up the banner this section will be presented.

Example: 'Verdana', 'Tahoma', 'Comic Sans MS'.

Using Google Fonts

Google offers a wide range of fonts under the “Open Font License,” which can be used in Nettailer. However, Google Fonts need to be downloaded by the client browser to function properly. To ensure compatibility, you can include a web-safe font as a fallback in case the Google Font fails to load.

Example: 'Londrina Shadow', 'Verdana'.

How to Enable Google Fonts in Nettailer:

  1. Visit Google Fonts: Go to Google Fonts.

  2. Choose a Font: Browse and select the font you want to use.

  3. Select a Style: Choose the desired font style.

  4. Get the Embed Code:

    • Click on the <> Embed Code option.

    • Copy the code provided under “Embed code in the <head> of your HTML”.

  5. Create a JavaScript File:

  • Navigate to JavaScript editor: Settings > Javascript

  • Click the "Create" button

  • Paste the embed code into a JavaScript file.

  • Ensure this JavaScript is correctly added to your Nettailer store.

  1. Copy the font-family value; see example below.

  1. Insert the copied font-family value in the responsive profile as a font and save.

Button

Background colour of buttons.

Button, hover

Background colour of buttons when hovered.

Button text

Text color of buttons.

Header text

Text colour for tesxt in the header bar.

Footer

Background colour of the footer.

Footer text

Text colour of the footer.

Files

Logo

The image you would like to show as logotype in your site header.

Extra CSS

You may upload any additional CSS file. This will merge with the standard CSS.

Buy button text

Buy button text

The text you want to show in the Buy button. Character length is limited to 18 to minimize impact on styling.

Buy button text display option

Choose here how you want the text to appear.

Configuration button text

The text you want to show in the Configuration button. Character length is limited to 18 to minimize impact on styling.

Configuration button text display option

Choose here how you want the text to appear.

Other

Style for "Clear all filters" button

Choose here how you want this button to look like.

Font handling
How to use the Form Editor...

Using the form editor, you can create customised forms using the tabs across the top for the following forms:

  • Contact information

  • Order information

  • Delivery address

  • Delivery recipient

  • Invoice address

  • Payment info

For each form, you can:

  • Activate and deactivate pre-existing fields

  • Make individual fields mandatory

  • Rename the pre-existing fields to better match with your own business

  • Create your own custom fields

  • Determine the order in which the fields appear

  • Set maximum number of characters that can be used in a field

  • Mandatory grouping means the customer must fill out at least one of the mandatory fields with the same group number

These fields can then be stored globally, or they can be connected to specific customers, allowing you to tailor your individual customers requirements

Formatting Fields

Using the "Regular Expression" field you can specify the format an entry needs to be made.

E.g. an email address must have @ symbol or a telephone field can only accept number and not letter characters.

A regular expression is a sequence of characters that specifies a search pattern in text. Usually such patterns are used by string-searching algorithms for "find" or "find and replace" operations on strings, or for input validation.

Form Tabs

Contact information:

This is essentially the user details that you need to collect to fulfill an order.

Please note: the top sort order feature (listed in the top section, not the field section) is EOL and is no longer used in Nettailer (this field can be ignored)

Order Information:

This form will determine the fields and data collected at the store checkout, including PO numbers and additional reference numbers that may be required. These forms can be unique to individual customers to cater for a wide range of checkout requirements.

Since each supplier has a different technical format and options for receiving order address information in the supplier purchase order, the number of fields can vary incl. the possibility to receive reference fields.

The field “Shipping reference” is used as the primary for “end customer/recipient shipping reference” and should be activated in the Form Editor.

For some suppliers, the field “Order reference” is also include as part of the supplier purchase order, either in separately field or if the shipping reference is left empty.

If you activate Desired delivery date the customer will see a datepicker in the checkout, and be able to choose a desired delivery date.

If a delivery date is chosen on an order the admin will get an alert. This is not supported by any supplier at the moment. It´s just information between your end customer and you as a reseller.

Please note: the top sort order feature (listed in the top section, not the field section) is EOL and is no longer used in Nettailer (this field can be ignored)

Custom order fields ADD-ON

With this module, it's possible to display up to 8 additional fields during check-out. The information entered into these fields will be included in the order XML

Delivery Address:

This allows you to customise the delivery form that customers need to complete at checkout, collecting any additional data as needed.

Both the invoice and delivery address can also be locked at the customer level if necessary.

There are additional options to determine how the form behaves in different areas of the store (as to whether it is always expanded or whether it is collapsed).

The address fields will be auto-populated with the default customer information unless the do not use default option is checked.

Both the invoice and delivery address can also be locked at the customer level if necessary.

See Tips and tricks - Nettailer address handling for best practices.

Please note: the top sort order feature (listed in the top section, not the field section) is EOL and is no longer used in Nettailer (this field can be ignored)

Delivery recipient:

This form is designed to allow your users to add more information during the checkout process. This feature allows you to input essential delivery recipient information, ultimately ensuring the successful and timely arrival of your orders.

Please note: the top sort order feature (listed in the top section, not the field section) is EOL and is no longer used in Nettailer (this field can be ignored)

Invoice Address:

This will be the customers billing address and will auto-populate with the default address unless the "do not use default option is checked.

Both the invoice and delivery address can also be locked at the customer level if necessary.

There are additional options to determine how the form behaves in different areas of the store (as to whether it is always expanded or whether it is collapsed).

Please note: the top sort order feature (listed in the top section, not the field section) is EOL and is no longer used in Nettailer (this field can be ignored)

Payment info:

This is an EOL feature and is no longer used in Nettailer

Function

What it does

Sorting

Each tab has a sorting order. The sorting number determines the order in which each section appears on the customer registration and ordering page .The higher the numbers the further down the page the section will appear.

Original Label

This is the default name of a field set as the Nettailer standard.

Custom label

This is the name of the field you may enter to replace the original label.

Active

Tick this box if you want this field to be displayed.

Mandatory

If you want a field to be mandatory click here. If selected the registration/order process will not complete until the customer has entered this field.

Placeholder text

This text is displayed in a field if it's empty and will disappear when the user types something into it. Can be used to give a hint of what information should be put in.

Setting up new extrinsic fields

Access using the admin menu and navigate to: Settings / Extrinsic fields.

To set up a new field, press the create button.

Field
Use

Enabled

Select if activated.

Mandatory

Mandatory means that if the Extrinsic field is empty on an order in the admin, a warning is displayed in the admin both in the order overview and on the order itself.

Visible in customer and customer group editor

If field should be visible in customer and customer group editor.

Type

Option to select "Order", "Order row," "Order for selected products" or "Order row custom populated".

Label

Mandatory: Label is the name.

Field name

Mandatory: The field name cannot be edited once the page has been saved, as it is used in order data and exports.

Validation - Any values entered into this extrinsic field will be checked against the regular expression entered here. Any values that does not match will alert the user with the error message entered in this section.

Field
Use

Validation RegExp

This field validates input values by comparing them to the specified regular expression entered in this context.

Error message

This field contain the error message that will be displayed to the user.

Connect customer or customer group to extrinsic field

By clicking on the customer or customer group you've connected, you can set a default value.

Classifications & suppliers

See below list of supported suppliers and the classifications to use.

Microsoft Autopilot

Supplier
Classifications

TD Synnex (ixorder6)

Windows Autopilot Reseller Email

Windows Autopilot Microsoft Id

Windows Autopilot Group Tag

ALSO

Windows Autopilot Microsoft Id

Windows Autopilot Group Tag

Samsung Knox

Supplier
Classifications

ALSO

Samsung KNOX Reseller.

Samsung KNOX Enterprise Id.

Ingram Micro (EMEA)

Samsung KNOX Reseller.

Samsung KNOX Enterprise Id.

F9

Samsung KNOX Enterprise Id.

Apple ADE

Supplier
Classifications

TD Synnex (ixorder6)

Apple ADE Customer Organisation ID

Apple ADE Reseller ID

Ingram Micro (EMEA)

Apple ADE Customer Organisation ID

Sort Order

Determines the order in which the fields are displayed o the form. The higher the number the further down the list the field will be displayed.

Character Count

Min and Max Allows you to specify minimum and maximum number of characters you want the client to use in a field.

Mandatory group

In the case you want one of several values ​​to be mandatory, you can group them here. For example if you want the customer to specify either the "Marks" or "Invoice reference", you can group them by giving them the same value, such as 10. The shop will then notify the customer in the event that he tries to place an order without any of the relevant fields completed.

Do not use the default value

Nettailer automatically sets values for some of the fields. In the event that you do not wish Nettailer to use the default values ​​for a field, click the "Do not use the default value".

Read Only

This makes the field read only and un-editable by the customer at checkout.

Default value

Option to add a default value which is prefilled.

Unique identifier

Unique identifier must be unique if entered and is used to identify the field on customer import.

Classification

Option to select a classification based on service.

Settings

At the top of the Settings page are seven tabs. In these tabs, you can set a number of pre-sets that govern the way the store functions & present information. Don't forget to click "OK" or "Apply" when you're finished, or your changes won't be saved. The button "Reset settings" at the top of each page will reset everything on that page back to the default values.

Products

Product list

Setting
What it does

Modifying the defaults does not set them in stone. Values defaulted above (with the exception of "Search only among categorised products") can still be temporarily modified by anyone browsing your site.

Product card

Setting
What it does

Prices

Setting
What it does

Stock

Setting
What it does

Miscellaneous

Setting
What it does

Configurators

Nettailer comes with a number of configurators that you can easily activate through this interface. You also choose here how configurators as a whole should be experienced in the graphical front end, where you can change the title, change the name of the link, upload one picture per configurator, etc.

Setting
What it does

Example configurator and settings;

Setting
What it does

Customers

Customer registration

Setting
What it does

Address handling

Setting
What it does

Invoice handling

Setting
What it does

Buy

Setting
What it does

Log in/Log out

Setting
What it does

Customer type request - Add on

Setting
What it does

Approvals

Feature
What it does

Display options

Promotions

Setting
What it does

Recently sold

This feature is automated and shows the most recently sold products over the last 2 weeks by default, but this setting can be changed.

Setting
What it does

Top sellers

This feature can be automated to show the products with most sales over the last 3 months by default but this setting can be changed.

Setting
What it does

Notifications

Setting
What it does

Menu

Setting
What it does

Defaults

This section specifies some of the global default settings for areas that may have multiple options for various shop settings (default currency for example).

Setting
What it does

Miscellaneous

Here you can set a number of general settings that apply to the shop.

Setting
What it does

Security

Setting
What it does

Checkout

Setting
What it does

Small order charge

This feature allows you to add an additional fee for processing low-value orders. If you want to exclude specific customers or customer groups, this can be done on the customer card.

Setting
What it does

The small order charge will appear at the checkout if the breaking point is not met. The breaking point is also displayed to give the customer the opportunity to add an item or two to avoid the small order charge.

Freight

Setting
What it does

Miscellaneous

Tradedoubler is an affiliate marketing company. Learn more about TradeDoubler

Setting
What it does

Email Grabber

Setting
What it does

You can edit what page the visitor sees after clicking OK in "Documents" > "Email Grabber Thanks". We recommend you customise this page if you use the email grabber.

Invoice

Setting
What it does

Quotes - available as part of the "Quote tool" feature

Setting
What it does

Order

Setting
What it does

Order history

The following settings determine which columns can be made available to the customer on the "Order history" screen.

Setting
What it does

Google reCAPTCHA

How to guide available here:

Setting
What it does

Email

Setting
What it does

Asset Inventory - Add-on

Setting
What it does

Metadata

Setting
What it does

Content Providers

Here you can edit the settings for Content providers product information services.

Setting
What it does

1WorldSync content portal

A setup guide can be found .

Setting
What it does

Icecat

This feature requires a subscription with Icecat. You can register for an account with them directly .

Setting
What it does

Show search results as promotions

When a customer searches for a product, the top three results will be shown as promotions above the product list. Disable this tick box & they won't be shown anymore.

Number of columns in product grid layout

Allows you to set the number of columns products are displayed in when the user selects the column view mode in for product lists.

Let admins filter product list by suppliers

Enables an additional search filter in the shop, accessible to admins only. This filter displays the suppliers connected to the products within the currently displayed category. It allows admins to filter products based on the supplier feed these products are connected to.

Accessories list expanded per default

The product card displays "Accessories" as a separate tab. If you want the list expanded by default, tick this option.

Show free text specification in PDF

Select this to show the specification on an imported products PDF file. Be aware - if the specification contains HTML, it may make the PDF look bad.

Show free text description in PDF

Select this to show the description on an imported products PDF file. Be aware - if the description contains HTML, it may make the PDF look bad.

Show "product ask customer support button"

With this feature enabled, there is a new button for the end customer to use on each product card. When they use it, an email will be generated and sent to admin to respond to.

Add part number to product page header and title (SEO)

If you want the product card to be indexed and rank higher in search engines, use this feature. This will add the product part number in the product title (H1 tags) and include it on the product page URL.

Edit sales prices in basket

When enabled, store admin may edit the sales price of an item on the basket page.

Edit cost prices in basket

When enabled, store admin may edit the cost price of an item on the basket page.

Display bid symbol when bid price is used

When enabled, any bid prices will display an symbol next to the price to indicate that this product is using a bid price (instead of a general price).

Discount label

This field allows you to customise the text displayed for prices using the "Discount on general price" logic, such as "Discounted" or "Reduced by". If left blank, default values will be used.

Fixed price lists always trumps price logics

When enabled, customer-specific and general fixed price lists are both checked before general price logics. If disabled, we first check customer-specific fixed prices and then customer-specific price logic, followed by general fixed prices and then general price logic.

Sales prices based on bid have highest priority

Nettailer price calculation based on price logics have separate calculation setup for sales prices based normal and bid and the result is best/lowest price from either of these. With this setting sales prices based on bid always wins.

Display strategy for buy button when out of stock

Here you specify your strategy for handling the sale of products that are not in stock. The options availible are as follows:

  • Show

  • Show but warn on purchase if product not in stock

  • Dim button if product not in stock

  • Hide if product not in stock

Display strategy for back in stock notification button

Decides the behaviour of the stock-notification button on the product card. This setting only applies when product is out of stock as the button is only visible when the product is not in stock. yor options are as follows:

  • Show

  • Hide

When the "Notify me" is selected when pressed will send a notification to admin that you want to be notified when this product is back in stock. If a customer is logged in, the customer's email will be used automatically, otherwise, the user is prompted for one.

Stock in case of bid

Manage your stock strategy for bidding products through the options in the drop-down list.

Allow bid price from suppliers without stock

If this is selected, a bid price should not be applied to the product if the distributor who has the highest priority for a given bid has no stock on the product. It is controlled with the same "In price strategy" that handles "normal price", as the help text at the setting indicates, it is important that your "In price strategy" prioritizes stock status.

Hide ETA date for zero incoming

When a supplier indicates a zero (0) value for their incoming stock, this option will eliminate their remove time of arrival (ETA) from being displayed.

Hide stock info for placed orders

Product quantity, incoming quantity and ETA date will be hidden in the order history page, order-thank-you page and the approval page.

Show additional information on products with stock

  • It allowed admins to enter a short line of text (e.g. “Usually ships next day” or “Available for immediate delivery”).

  • That text would then appear beneath the stock value on product pages — but only for products that had stock available.

  • Products with zero or negative stock wouldn’t show this extra text.

Mail for productforms

When set, an XML copy of products forms will be sent to this email address when the order is placed.

Show the retailer-specific product information separately

Adds a new text field above all product information tabs, where your own product description will be shown.

Edit product name in basket

Allows store admins to change product names in the basket.

Show focus assortment link on the product

This adds an icon and a clickable link to a "focus assortment" if a product belongs to one.

Show general assortment switch for administrators

Allows administrators to toggle between general and customer connected assortment when logged in as a customer. Note that it does not affect general limitations (product range and product range limitation filters).

Show override product range button for administrators

Adds the ability for the store admin to see products that would normally be hidden by store set filters set up in the product range limitation tool.

Show stock information for administrators in basket and quotes

Activates PNA check for administors in basket and qoute editor.

Display UNSPSC on product

Enable this setting to display UNSPSC numbers on Product pages

UNSPSC version displayed

Use this drop down to select the UNSPSC version you want to use.

Registration in the checkout

This allows customers to register for an account during checkout. If this is disabled, account registration must be carried out before checkout can be completed.

Use the email address as user name

Enabling this feature will ask the user for their email address at login instead of a username. You will find this feature useful as most people can remember their email addresses.

Activate new customers & users manually

Enabling this will mean that while customers can apply for an account, but won't be able to log in or make purchases until their account is approved by an administrator.

Allow customers to edit their own customer information

Disabling this means that customers cannot edit their contact information or stored addresses, it can only be edited by an administrator.

This setting is necessary to allow customer administrators to edit the attest-chain.

Allow customer administrators to edit display options on customers and users

The customer group admin is granted enhanced control over select display options for the users under their administration.

Send mail to the customer on registration

Enabling this will allow the system to send an email to the customer on registration. The email will also contain a randomly generated password that must be used the first time the customer logs in.

Send mail to admin on registration

Enable this to send an email to the administrator when new customers register for an account.

Two-factor required - Add-on

Enable to enforece two factor authentication for users to log into the store.

Amount of days a two-factor code is valid for - Add-on

Specify the number of days a two-factor code is valid for.

Show sales prices

The following dropdown menu allows you to customise the display of the sales price in the store. You can choose from three options: "Yes" to display the sales price to all users, "No" to hide the sales price completely, or "Only for logged-in users" to show the sales price exclusively to users who have logged into their accounts.

Show buy button

The following dropdown menu allows you to customise the display of the buy button in the store. You can choose from three options: "Yes" to display the buy button to all users, "No" to hide the buy button completely, or "Only for logged-in users" to show the buy button exclusively to users who have logged into their accounts.

Admin follows customer/user logic for buy button

This option enables the admin to experience the store from the perspective of a customer/user, ensuring they have the same interface and functionality. This feature proves particularly useful for support purposes and helps prevent admins from making inadvertent errors.

Allow rent

You can configure the "Rent" options in the store using the following choices: "Yes" to enable renting, "No" to disable renting completely, or "Only Financing" to limit the option to financing plans exclusively.

*Note: This functionality is only applicable if you are offering rent or financing solutions in your store and have integrated the necessary functionality or partnered with relevant providers to handle the rental or financing process.

Check "Allow partial deliveries (as the default setting)" per default

Enable this to set "Allow partial deliveries" as the default on customers accounts. Customers can still override this if they want to.

Check "Please keep me updated on products and services." per default

Enable or disable the default setting for the "Please keep me updated on products and services" option on registration. The user can of course change this setting before submitting their registration.

Customer admins can toggle "Users share favorite products" feature

Show customer setting "Users share favourite products" under Customer Information in the shop, which means all users with access to the customer will be able to add/remove favourite products. This also affects a user's favourite products on other customers they have access to.

Information for customer registration

Allows you to specify the information that appears when new customers register for an account.

Registration link

Add a unique URL for registrations. Adding a URL will automatically activate the setting

Send delivery notification by email

Mail is sent out once an order has been completely delivered.

  • Similar to order confirmation mail but includes serial numbers, package id, ETA for back ordered items.

  • Sent to the same recipient as the confirmation mail.

  • Can be enabled/disabled on the customer level.

Only use retailer connected countries

Your store may have country settings that you do not want to facilitate. This setting means the store's default countries are hidden and only countries you add will be available.

Breadcrumb-separator

By default, the separator is a semicolon (:) in the breadcrumbs in the front end. If you think it fits better with another separator, you can change this. Don't forget the space.

Text inside search-box

This setting allows you to edit the default text that is displayed as a placeholder in the search box. Often just the word "Search".

Display Netset logo in back-end

Display the Netset logo in the backend in the top right-hand corner of the screen (on by default).

Display online doc in back-end

Displays the links to this manual. This is in the form of a ? in the top right of the screen and often on each page of store admin (on by default).

Header text in back-end

Displays the contents of this text box as the header in the top right-hand corner of the shop admin, preceded by the platform version you are currently running (Nettailer by default).

Favicon for the shop

Upload an image / logo to use as your browser Favicon

Favicon for admin pages

Upload a different image / logo to use as your browser Favicon when accessing the back office of your store - this makes it easy to spot front shop and back office tabs with multiple browser tabs open

Display customer names on my pages

Shows customer name instead of "my account" in the shop front.

Hide customer name above my pages

Hides the customer name which is displayed by default. This is displayed under the basket and above my account.

Show private mode for administrators

This setting contains the options availible for "Privacy mode"

  • No - "Privacy mode" is disbled

  • Yes (Default: Off) - Enables "Privacy mode" and sets it toggled on or off manually

  • Yes (Default: On) - Enables "Privacy mode" and sets it active by default

Guide on this feature can be found here:

Hide used quotes from customers

Removes used quotes from customer view inactive quotes. As soon as a quote has been added to the basket it is considered "used", even if that basket was then not submitted as an order.

Days until quotes expire after creation

Used to set a default number of days before a quote expires from the date a quote is created.

Allow multiple quotes in basket

Allows multiple quotes to be added to the basket at the same time and be processed with a single transaction.

Text for disabled order-comment input

Specify the the message that will be shown once the specified status mentioned above is achieved, informing the user that they cannot add any more comments.

Max characters in order item comment

Set the maximum number of characters allowed in comment boxes in the checkout and individual order pages.

Show order total in order history

Enable this to display the "Total" column.

Show order status in order

Enable this to display the "Status" column.

Show manuals

Enable to display manuals in the "information" tab *If content is availble.

Show reasons to buy

Enable to display reasons to buy in the "information" tab *If content is availble.

Show reviews

Enable to display reviews in the "information" tab *If content is availble.

Show feature groups

Enable to display feature groups in the "information" tab *If content is availble.

Show gallery

Enable to display image gallery in the "information" tab *If content is availble.

Show feature logos

Enable to display feature logos in the "information" tab *If content is availble.

Show tours 3d

Enable to display 3d tours (interative images) in the "information" tab *If content is availble.

Use Icecat videos

Enable to display Icecat videos in the "information" tab *If content is availble.

Show product story

Enable to display product story in the "information" tab *If content is availble.

Default "In stock"

Modify the product filter to have "In stock" enabled by default. This will only show products that are in stock in the product list.

Show store stock filter

Enables the ability to display only products that are in stock at your own warehouse/store. Can be set on a category level. Requires you to use the function "Products" -> "Warehouses"

Default "In-store stock"

Sorts products that are in their own warehouse by default at the top of the list.

Show additional text filtering in product list

Allows the user to search within the category they are in.

Search only among categorised products

This will effectively hide any products which are not categorised. Be aware - this will make them impossible to buy.

Show only products with 1WorldSync information

Shows only products that have 1WorldSync product information.

Enable internal notes

Enables a function that allows the store admin to make notes against products in the product editor. These notes are also made visible to ADMIN (only) in the storefront. Useful for making information about a product available to your web and/or sales team regarding certain products.

Show extended price info to admin

On the product card, administrators can view extended price information (margin, cost prices, etc.,).

Product info disclaimer

Text entered here will be shown under the product information. For example, you can display a message like "Specifications & descriptions are accurate at the time of publication, but are subject to change without notice".

Show sharing and bookmarking

You can let your visitors share products using social media by creating an account with http://www.addthis.com and enter the code you get from them in the box "Sharing code", see below.

Sharing code

Code that comes from http://www.addthis.com. Make sure the link is secure (HTTPS) otherwise users may encounter security error messages.

Default tab

This option specifies which of the tabs is open by default when product information is selected, the options available are Information, Specification and Accessories.

Default inc VAT

Set your shop to show prices including VAT by default.

Show VAT status with price

Set your shop to show "Inc VAT" or "Exc VAT" with the price.

Allow the user to choose if prices are to be shown including or excluding VAT

Enable this to put radio buttons in the mini basket which allow the end-user to view prices with or without VAT.

Hide rent prices below breakpoint

If you don't want to show rent prices below a specific price, enter that price here.

Round off prices including VAT

This is a setting that only affects Swedish sites, where it's favourable to round prices to the nearest 10 krona.

Display cost price for administrators in the shop

Displays the item cost price in the shop front to admin. This replaces the calculated view they would normally see based on the store's default Price level. Please note that it will display the cost price based on the store's cost price strategy.

Max displayable stock in front-end

Allows the ability to specify the maximum value to show the value of the stock. For example, if there are 150 items in stock and you set this value at 100, the store will display "100+" in stock

Show incoming stock and ETA dates from suppliers

Allows you to turn on/off the option to show a products ETA.

Show incoming ETA and quantity for the product's current price supplier

Allows you to only show the ETA for the supplier that your store is currently got set for this item instead of multiple ETA's if a product is available from multiple suppliers. The supplier selected for products is based on your store cost price strategy.

Display the available stock based on only the supplier whose price is shown on the product

When enabled: will only show the stock of the supplier for which its price is being set on the product.

Show stock only when logged in

If enabled, only logged-in users will be able to view stock levels.

Enable automatic reduction of own stockShow additional information on products with stock

Allow the addition of an another option at the product level in the administration panel to decrease the stock quantity of internally added stock when ordered.

Show category tree

This setting hides the product categories under the menu "All products". Other menu items, such as focus assortment, are still shown.

Hide text for qty check-in database

Some distributors do not allow for a real-time check of Price & Availability, when attempting to perform a real-time check, P&A from these distributors are labelled as being pulled from the database (populated from the last feed update). Enabling this setting will hide the label.

Do not show menus or search fields if the customer is not logged in

This is not valid in Nettailer RWD (EOL)

Allow export of basket to Excel

Selecting this allows customers to export their basket contents & details to an Excel spreadsheet.

Number of days that new products are hidden

If you do not want to display newly added products in your shop, enter a number here to stop them from appearing for a period of time.

Product forms are visible in basket per order-row

When enabled, product forms will be shown in basked per order row.

Show configurators

Disable this to hide all configurators & the configurators border.

Header

The title is at the very top of all the configurators. E.G. "Product Guides".

Text

The sub-title is at the very top of all the configurators. E.G. "Having trouble finding the right product? Try our Product Guides!".

Image

If you'd rather have an image at the very top of all configurators, upload it here.

Show Kingston

Enables the individual configurator.

Link name

Text which will be clickable to get to the individual configurator. E.G. "Memory Finder".

Sort order

Allows you to sort the configurators. Always sorts low to high, so number 10 will be above number 30.

Image

Upload an image for the configurator.

Show link name

If this is disabled the 'Link Name' above will not be shown.

Additional tab for customer registration

Select this to display a tab (in the left navigation) or link (in the top navigation) labelled "New Customer", this appears next to "Log in" which allows new customers to register for an account.

Allow new customer registration

Enable this to allow customers to register for an account. If this is disabled, the administrator must create all customer account manually.

Allow customer administrators to create users

This allows customer admins to create additional users within that customer's account. This setting means store admins won't need to approve these new users.

Allow company customers

This allows the customer to register as a company, which makes different information mandatory during registration.

Allow customers to enter a customer group reference on registration

If enabled and a reference name and/or number has been preset on against a customer group, then the registering customer may enter this reference number and automatically be added to the corresponding customer group on submission

Allow private persons

This enables customers to register as a person, which makes different information mandatory during registration.

Number of digits in delivery postcode

Specifies the maximum number of characters that may be put in the "postcode" box.

Lock invoice address

This setting controls whether the invoice address should generally be locked for the retailer. Deviating settings can be specified for individual customers/customer groups. Display of address can also be affected by address settings made in the form editor.

Lock delivery address

This setting controls whether the delivery address should generally be locked for the retailer. Deviating settings can be specified for individual customers/customer groups. Display of address can also be affected by address settings made in the form editor.

New customer is registered with setting "Disallow invoice"

Enable this so any new customers registered cannot select "Invoice" as the payment type during checkout. Specific customers can be manually edited to allow invoices by the administrator.

Show check-box "Contract customer" at registration (allow invoice)

Enable this to allow existing contract customers to register with this status and automatically gain access to payment by invoice.

Redirect to the basket when the customer clicks buy

Enabling this will take the customer to the basket when they click "Buy" on a product. This will also show any related accessories under the basket.

Empty basket on logout

If you want the shopping cart to be emptied as soon as you or your customer log out, you can activate this function here.

Ask the customer to choose what type of customer it is when visiting the shop.

By activating these options the end-user needs to choose between "Company" or "Private" when logged in.

Default customer group for private customers

Default setting for a customer group

Default customer group for company customers

Default setting for a customer group

Permission for seeing other persons approvals for customer admin approvers

Allows Customer admins to see all pending approvals even if this admin has not been specifically selected to approve the order.

No - Prevents this Customer admin from view other pending approvals.

Show - Allows the Customer admin to only view all pending approvals.

Approve - Allows the this Customer admin to see and approve any pending orders.

Limitation for seeing other persons approvals for customer admin approvers

Limits the option above so that the Customer admin only has visibility off other pending approvals if it is under their approval order value limit.

No - No limits set, customer admins can see all pending approvals.

Below limit - Customer admins may only see pending approvals under their order spending limit.

Send mail to all valid approvers

Only valid approvers that are able to approve an order that has been sent to approval will be added in the cc list for that approval mail. This means that some approvers may lack the right to approve an order and they are therefore not included in the CC list of an approval mail.

Show extended approval information on user table

When administering approvals, the user table will display additional information to provide more context and details.

Show approval information in the shop admins user list

The shop admins user list will now include additional information to provide more comprehensive details.

Feature

What it does

Show customer number on the customer info page

Adds the customer number (assigned to a customer in the customer editor in admin) to be visible to the customer on the customer info page. If this is not enabled there is nowhere in the shop front for a customer to identify their account by anything other than the company name and the user's details.

Customer-changer display options

This option gives the admin a choice of how customers information is displayed in the storefront.

  • Display company name, first name, last name

  • Display only company name

  • Display only first and last name

Allow users to see all customer order history

This setting determines the visibility of order history for the user on the customer(s) they are associated with.

  • Standard: No (according to the shop's initial setting

  • Yes: allows the user to view the complete order history of the customer they are connected to.

  • No: restricts the user from accessing any order history of the customer they are connected to, except for their own order history.

Number of promotions to the right of the shop (Nettailer Classic).

Specify the maximum number of promotions to show to the right of the shop. If more promotions exist than this number, the shop will randomly select this many (unless "exempt for randomisation" is selected on the promotion).

Number of right side promotions (Nettailer Classic).

Specify the maximum number of promotions to show in the right-hand column of the shop. If more promotions exist than this number, the shop will randomly select this many (unless "exempt for randomisation" is selected on the promotion).

Number of left column promotions (Nettailer Classic).

Specify the maximum number of promotions to show in the left-hand column of the shop. If more promotions exist than this number, the shop will randomly select this many (unless "exempt for randomisation" is selected on the promotion).

Number of promotions in the midsection (Nettailer Classic).

Specify the maximum number of promotions to show in the central column of the shop. If more promotions exist than this number, the shop will randomly select this many (unless "exempt for randomisation" is selected on the promotion).

Show promotions for users that aren't logged in

Disabling this will hide all promotions if the user isn't logged in.

Sort promotions with the connected customer as priority over the sort value

Activating this option will showcase customer-connected promotions before following the store's predetermined sort order, guaranteeing that your customers encounter the most relevant promotions first.

Show

Disabling this will hide the 'Recently sold' box on the left of your site.

Number of items

Set the maximum number of products to show.

Number of days back

Allows you to set how far back the system will look back to populate the pre-set number of recently sold itmes specified above.

Show

Disabling this will hide the 'Top Sellers' box on the left of your site.

Generate automatically

Enable this to organically populate the top seller's list. If this is disabled, you will need to specify which products you want to show in "Products" > "Top Sellers".

Number of items

Set the maximum number of products to show.

Number of days back

Allows you to set how far back the system will look back to populate the pre-set number of top sellers specified above.

Email notification when promotion disappears from stock

With this enabled, an email is sent to the shop admin if a promotion is not in stock.

Show settings menu

Enable this to show a tab (left navigation) or link (top navigation) labelled 'Settings'. This will allow customers to hide the 'Filter' in product lists. Verva customers will also be able to hide all products that aren't Verva specific.

Show promotions menu

Enable this to show any new "Promotion Categories" you create.

Show Returns in menu

Enable this to show the link labelled 'Returns' under 'your account on the homepage.

Show invoices menu

Enable this to show the link labelled 'Invoices' under 'your account on the homepage.

Tax

Pick which tax setting to use as default.

Country

Specifies the default country when customers create/modify their address details.

Base currency

Specifies the default currency of all pricing is bases on in your store.

Display currency

Specifies the default currency of all pricing is displayed in your store (regardless of the stores base currency).

Price level

Specifies the default Price level. Any customer not logged in, or set as 'default' will see the prices in this tier.

Delivery option

Specifies the default delivery method.

Logo URL

Specifies the main URL of your shop. This is used in exports (E.G. Google Products) to link back to products information. This will also give a better hit rate in search engines.

Page Footer

This sets what text is visible in the footer of your site.

File area key

Only used by Netset admin at this point.

Mark order where customer changed email domain

Mark orders in the order view where the customer has changed email domain within a week of the occasion where the order was placed.

Ip Ranges Enabled

Only allow specific ranges of IP addresses to access the shop. This setting affects customers as well as administrators.

Tor Ip Warning Enabled

A majority of fraud attempts are using Tor networks in order to get an anonymous IP. This setting blocks users coming from a Tor network so that they cannot access eShop at all.

Clickjacking protection enabled.

Clickjacking is a type of attack that tricks users into clicking something, such as a button or link because they perceive it to be safe. By creating hidden iframes pointing to your site pages, hackers can entice users to click an element that appears to be on a different web page. But instead of the visible element handling the click, the click is hijacked and some element of the invisible site iframe on top receives it. Clickjacking can potentially lead to data intrusion, unauthorized emails, changed credentials, or other malicious site-specific results. With clickjack protection, however, you can secure your site by controlling whether browsers allow frames pointing to your pages.

Show check box for terms of purchase at checkout

Specifies whether your customer needs to check that they have read the terms of purchase before making purchases in the order process.

Show processing order message

Check this box if you want a notification to appear when your customer clicks "Place an order". This we strongly recommend that you do as this has two main purposes: 1) The customer will not think that the page has hung if it takes a long time and 2) The customer can not click anywhere during the actual transaction which may cause the order to worry be able to arrive.

Show row total in basket

Use this option to display a row total at the checkout page. Useful if you have multiple quantities per line. This also gives a true line total for VAT calculation.

Use small order charge

Enable this to charge a small order charge.

Small order charge

How much to charge when the value of an order is below the break-point.

Breaking point for application of small order charge

Set the order value below which you want to charge an additional fee.

Display freight that have a cost of 0

Enabling this feature means that shipping with a cost of 0 will be displayed in the basket, checkout and order confirmation mail. This also means that the free shipping row will be exported to third party services (such as ERP systems). This may potentially crash the service of a third-party if they do not support this form of displaying free shipping

Show freight in basket

Enable this to show the default delivery cost in the mini basket.

Edit freight in the basket

Enable this option to allow admins to modify frieght in the shopping cart when ordering in front end.

Use TradeDoubler

If you want to use Tradedoubler, enable this.

Company number

Enter your Tradedoubler company number.

TradeDoubler event

The trigger set by Tradeduobler is required for this service to be utilised.

Send order confirmation to admin

Enable this to send an order confirmation to the admin when you place an order when logged in as a customer.

Show cost price in "send order confirmation to admin" email

Enable this option to include your "cost prices" in the emails for the above option

Replace empty order numbers with customer reference numbers

Enable this to use the customer reference number as the order number if no order number is specified.

Use Email Grabber

Enable this to show the Email Grabber in the right-hand column of your shop.

Header

This will set the title for the grabber. E.G. "Register for our newsletter".

Text

This will set the subtitle for the grabber. E.G. "Enter your email address to subscribe to receive our email newsletter".

Default number of days before an invoice is expired

This specifies the number of days before an invoice becomes due for payment.

Create invoice for order status

This specifies the status at which an invoice is created. options included are: None, Processing or Dispatched.

Use created date from order when creating an invoice

Allows the system to set the date of an invoice as the date the order was created automatically.

Show admin users all quotes in system, not only their own

Shows the admin all quotes made on the system, instead of just those he has created.

Publish quotes when quotes are created

This setting makes the quote tool active/inactive across all users. Some help manage who has quote access or not. In some cases, the admin may want all users to have access to quotes and he may manually turn the feature off on selected accounts. In other cases the admin wants only a few selected users to have access to quotes in which case he would leave this inactive and just turn on the quote feature for those selected users under their account settings.

Show quote request in basket

Tick to enable a link in the basket allowing customers to request a quote on the products they currently have in their cart.

Quote breakpoint (local currency)

Specify the order value that is required before the "Request a quote" button* is visible. *See setting above.

Show quotes in menu for salespersons

Allows admins with only the sales role to access the quote functions (instead of just full admins).

Send quote mail to customer's address

Forces quote to get sent to the address previously resisted on account activation and not an email address changed during quote creation (security measure).

Enable Saved Baskets

Gives the customer the right to be able to save a shopping cart.

Share Saved Baskets

Lets users and customers share Saved Baskets if users, customers, groups settings are set to true.

Show tracking info on order lines

Tracking links will be shown on the order lines they are connected to, instead of grouping all order packages together. This only applies in the front-end of the shop and on packages tied to purchase orders. Packages manually created in the order editor are not connected to individual lines and will still be displayed for the order as a whole.

Allow manual export only when all items are delivered

Prevents all orders that do not have status "Delivered" from being exported.

Order status for payment not matching

If a payment for an order does not match the criteria you have set up with your payment providers, then the order may be moved to a different order status automatically. The status options included are: Order received, Payment denied or Cancelled.

Allow order-comments up until status

Specify how far through the order process you want to allow "comments" to be added to an order.

Show external order number in order history

Enable this to displays the "External order number" column.

Show date in order history

Enable this to displays the "Order date" column.

Show customer reference in order history

Enable this to displays the "Customer refernce number" column.

Show invoice reference in order history

Enable this to display the "Invoice Reference" column.

Show goods label in order history

Enable this to display the "Reference" column.

Show "Ordered by"-column in order history

Enable this to display the "Ordered by" column.

Enable reCAPTCHA V2

Enable or disable google reCAPTCHA on customer registration pages. reCAPTCHA protects your website from fraud and abuse. reCAPTCHA uses an advanced risk analysis engine and adaptive challenges to keep malicious software from engaging in abusive activities on your website.

Set reCAPTCHA secret key

During setup of reCAPTCHA (with google) you will need to acquire a secret key and will need to input it here.

Set reCAPTCHA site key

During setup of reCAPTCHA (with google) you will need to acquire a site key and will need to input it here.

Set reCAPTCHA language

During setup of reCAPTCHA (with google) you will need to set a language and need to input your selected language here.

Require reCAPTCHA for customer registration

Enable this if you want to force your users to use reCAPTCHA to submit a customer registration.

Require reCAPTCHA for the Email Grabber

Enable this if you want to force your users to use reCAPTCHA to sumit their request to be added to the email grabber tool (used to create mail lists).

Send delivery notification by email

Note that the "se.netset.order.Order.statusDelivered" email template is not automatically disabled when HTML delivery notification templates are enabled. Both email templates will be used, unless one of them is disabled. For HTML delivery notification being active the email template "deliveryNotification" must be enabled.

Send email for order status "Processed"

By default, the email template "statusPending" is only sent when a new comment is added to an order with status Processing. If this setting is enabled, the email template is also sent when the order changes status to Processing, even if no comment is added.

Asset inventory permission

Here you set the shop's default value for this right.

Asset inventory info link

When provided, a "read for more info" link will be shown in the asset inventory mail reminder form.

To link to external pages, make sure to input the full URL.

Title

Page titles are the singular line of text you see in the search engine results, when bookmarking a page and on a tab in your browser bar, and they can be likened to book titles. They are normally a short description of the linked page. This is the section you can specify this title.

Keywords

The meta keywords can be inserted into your web pages to provide search engines with information about your pages that isn't visible on the page itself.

Description

Meta descriptions are short descriptions of a page, similar to the blurb on the back of a book. They summarise the content you will find when you click on the link of a page on a search engine’s results page. You can add these descriptions for your store here.

1WorldSync Logo Services (EOL)

Enable or disable the 1WorldSync logo service. Qualifying products will have Windows 10, EPEAT or any other relevant logos displayed on the product card.

1WorldSync content services

Tick this box to enable this service (Requires an external agreement with 1WorldSync).

Zone ID

Add your Zone ID as specified when you set up this service (set up externally).

SKey

Add your SKey as specified when you set up this service (set up externally).

Included manufacturers for the 1WorldSync catalogue export

Add the manufacturers your agreement has activated. Example data: "HP~Lenovo~Microsoft~Dell~Epson"

Catalogue download URL

This will specify the URL that will be required during your 1WorldSync content portal setup.

Enable Icecat Live content as fall-back in case of no 1WorldSync Prod ID

Enables Icecat content to be visible in the "Information" tab on any product page if 1WorldSync content is not present and Icecat coverage is.

Icecat Username

Add you Icecat account username here (Icecat account is required)

Icecat locale

Add your country code here to get content for that the specified locale For available locales click here.

Show title

Enable to display product title in the "information" tab *If content is availble.

Show essential info

Enable to display essential info in the "information" tab *If content is availble.

Show marketing text

Enable to display marketing text in the "information" tab *If content is availble.

http://www.tradedoubler.com/
Setting up reCAPTCHA
here
here
Tips and tricks - Using "Privacy Mode"