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Manage cross-shipping further by adding cross-shipment addresses and connecting them to different administrator accounts, delivery options and even choose between drop and cross-shipment on order level.
Basic information is below, detailed guild can be found here: Nettailer - Cross shipment handling
Go to Customers & users/Administrator and click on the administrator account to which you would like to connect one of your pre-defined delivery sites.
In the Contact info tab, uncheck Is direct delivery to open up all fields in Cross-shipment address section.
When creating or editing a delivery option, go to the Cross-shipment tab and check the Use cross-shipmen address checkbox.
Not every product from distributors has gross weight information available. Some distributors only supply us with the net weight of products (that is, the weight of the actual product without packaging & accessories). Some distributors don't give us any weight whatsoever! The Category Settings allow you to put a safety net in place when there's no weight information available.
Feature
What it does
Use
This will enable the manually entered weight when there is no product weight available.
Default
Enter the weight you want to use for products with no weight available. It has been separated into categories to allow you to fine tune your assumptions - for example, Cables should obviously weigh less than Printers.
Override
If this is selected, all CNet & Distributor weight information will be ignore in favor of the manually entered value.
All weights should be entered in grams.
Feature
What it does
Use
This will enable the adjustment of the weight where only net weights are available.
Modifier
Enter a numerical value to affect the net weight.
Modifier type
This will change the behavior of the modifier. 'Multiply with' will multiply the net weight by the number in the 'Modifier' field. 'Add to' will add the net weight to the number in the 'Modifier' field.
Unfortunately, the calculations for delivery cost based on weight are too complex to be run & when exports are generated. This means if you want to export different costs of shipping for different items, you must enter a general delivery cost for the product category.
Feature
Cost for export
Use
this will enable the cost of delivery to be exported by category.
Cost for export
Enter the cost of delivery for products in that category - this will only affect the price shown on exports.
The Geographical area section is used to define more specific shipping properties for all the countries you choose to ship to from your store. Here you would create all the labels for countries you want to add more precise shipping costs to that you would later add in Shipping matrices.
Setting
What it does
Label
Give this Geographical area a name
Countries
Select the Countries you want to include in this Geographical area
Post Codes
Here you may choose from the drop down menu which postcodes to include in this geographical area. The options are: All: All post codes using the selected country will be included in the geographical area Prefixes: Post codes you put here ONLY will be included in this geographical area Intervals: Post codes between (and including) your entries here will be included in this geographical area
If a product is available from more than one place (e.g. your warehouse and you supplier(s)), Nettailer may well be given more than one weight. Nettailer will also attempt to use the gross weight supplied by CNet, so it's important to decide which weight to use if there is a conflict.
Supplier priority for weight
Enter the priorities you want Nettailer to use when calculating the weight of goods in the basket. Low numbers are a higher priority. If a high priority source does not provide the weight, Nettailer will automatically move to the highest priority source which has weight available.
The Shipping matrices offer a powerful & flexible way to manage how much your customers are charged for delivery.
Feature
What it does
Label
Give your matrix a unique meaningful name.
Label in order
This is the label that the customer sees on their order & invoice.
Article number
If you export orders, this is the stock code that will be exported.
Customer specific
Select this if the matrix is for a specific customer or group of customers. Enabling this will show the customer selection information at the bottom of the page.
Base cost
This is the standard cost of the delivery.
Percent of order value cost
Set a percentage for the store to calculate shipping cost against the order value.
As with every price in the back end of Nettailer, the base cost should be entered without VAT.
Feature
What it does
Delivery specific
If you want to give the end user multiple delivery choices (E.G. Next day, economy delivery, Saturday delivery, etc.,) select this box.
Delivery options
If the Matrix is delivery specific, pick which delivery or deliveries it applies to.
Feature
What it does
Area specific
Tick this box if you want this shipping matrix to be area specific
Countries List
Feature
What it does
Use
If you want shipping to be calculated based on the weight of the goods in the basket, select this box.
Weight(g)
Enter the lower & upper weights (in grams) of the weight range.
Cost
Specify the additional cost that will be added to the base cost.
Feature
What it does
Multiple distributor modifier - Add to
Adds a cost to the shipping matrix for orders that require stock from multiply suppliers. Will be applied once for every distributor after the first. This setting adds a specific amount per distributor
Multiple distributor modifier - Multiply with
Provides an exponential increase based on the number of distributors
Use distributor modifier
Tick to enable this feature, takes into account the values specified under Supplier settings
Multiply with the number of distributors
This may be used to disable the first options value from multiplying for every supplier attached to the order. Instead you can use the base value as an absolute amount if more than one supplier is used or you may specify the min or max amount of times to multiply the value by regardless of how many suppliers are used to fulfill an order.
The Min/max cost enables you to charge different costs of delivery depending on the cost of the goods in the basket in a similar fashion to Price logics.
Feature
What it does
Order value
Select the range of order values.
Min / Max
Enter the min & max price for delivery.
Setting
Value
Label
All orders £8 delivery.
Label in order
Standard Delivery
Article number
CAR-DEF
Customer specific
no
Base cost
6.66
Delivery
Value
Delivery specific
yes
Delivery options
Standard Delivery
Min/max cost
Value
Order value
0 - ∞
Min
6.66
Max
6.66
In this example, the Standard Delivery will cost £6.66, irrespective of the value of the goods ordered.
Setting
Value
Label
Free delivery over £75
Label in order
Standard Delivery
Article number
CAR-DEF
Customer specific
no
Base cost
6.66
Delivery
Value
Delivery specific
yes
Delivery options
Standard Delivery
Min/max cost
Value
Order value
0 - 62.49
Min
6.66
Max
6.66
Order value
62.50 - ∞
Min
0.00
Max
0.00
In this example, orders with a value of over £75 inc VAT, will not be charged delivery.
Setting
Value
Label
Delivery by Weight
Label in order
Standard Delivery
Article number
CAR-DEF
Customer specific
no
Base cost
0.00
Delivery
Value
Delivery specific
yes
Delivery options
Standard Delivery
Weight
Value
Use
yes
Lower Weight(g)
Upper Weight(g)
Cost
0
249
3.00
250
999
5.00
1000
2499
7.50
2500
4999
10.00
5000
12.50
In this example, a small order weighing less than 250g will attract a £3.00 delivery fee, but heavier orders will cost more, up to a maximum of £12.50.
Setting
Value
Label
Delivery by Supplier
Label in order
Standard Delivery
Article number
CAR-DEF
Customer specific
no
Base cost
7.20
Delivery
Value
Delivery specific
yes
Delivery options
Standard Delivery
Supplier
Value
Supplements for several suppliers
1,2 (Multiplied with)
Use extensions from supplier
yes
Min/max cost
Value
Order value
0 - ∞
Min
7.20
Max
7.20
In this example, an order containing products from multiple suppliers will cost 20% per supplier;
Number of suppliers involved
Cost ex VAT
Cost incl VAT
1 supplier
7.20
9.00
2 suppliers
8.64 (7.20x1,2)
10.8
3 suppliers
10.368 (8.64x2)
12.96
With two suppliers involved, shipping will cost the customer £10.8 incl. VAT.
IMPORTANT There must always be at least one Delivery option set up and correctly configured for the store to function.
In this section you will be able to add and change those deliveries you want to offer your customer in the check-out.
To create a new delivery you click on "Create".
For every delivery option you can add price, for which payment option it will be combined with and so on.
You can add which option that should be default for the customer on her/his customer card.
Note: There's a connection between delivery- and payment options.
Choose which customer types that will be able to use this delivery option.
Choose which payment options that will be able to choose with this delivery option. Don't forget to choose which one that should be default ticked for the customer.
Here you may select the countries you want to include in this shipping matrix (these first need the be creates in the section and then given properties in the section)
Feature
What it does
Customer
Search for the customer. You can enter the account number or the name on the account, then press enter or click search. If multiple matches are found, refine your search or click the relevant account.
Delivery option
Select the relevant delivery option that you wish to calculate the cost of.
Order value
As the price matrices can have a sell price element, enter the hypothetical price of the goods, exclusive of VAT.
Weight(g)
As the price matrices can have a weight element, enter the hypothetical weight of the goods, in grams.
Calculate
Once all the parameters have been entered, click the Calculate button & the resultant shipping cost will be shown alongside the key logics used.
Feature
What it does
Product
Search for the product. You can enter the part number or the name of the product, then press enter or click search. If multiple matches are found, refine your search or click the relevant product.
Calculate
When you have selected the product you're interested in, clicking the Calculate button will return the weight of the product & the source of the information.
Feature
What it does
Name
Add a name to the delivery option. This is what your customer will see in the check-out.
Code
Add an article number.
Customer connected
Tick this box if you want the delivery option will be exclusive for one or several customers.
Is direct delivery
If is ticked the order will be sent as default to the end customer as drop shipment. If it's not ticked, the administrators address will be used as default.