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Customer Groups

In this section, you can organize customers into groups, allowing for centralized management of customers within the same group. Within the customer groups function, you can define which customers are part of each group and then connect other objects like price conditions and assortments directly to all customers within the group.

Additionally, there is an option to create customer-specific welcome pages, URLs, and graphical profiles using an add-on.

Netset recommends using customer groups only for directly related customers, such as subsidiaries and sister companies. For handling customers across different market segments (education, government, etc.), Nettailer offers an add-on module called customer segments.

Customer group

Feature
What it does

Internal ID

The groups unique database ID.

Customer no

The account number of the customer group.

Label

The name of the customer group.

Payment option

The standard payment option. If there are others available these can be chosen in the checkout.

Allow rent

'Rent' is a system which allows the customer lease goods from you. It can be enabled here.

Exempt from small order charge

If enabled, customers in this customer group will not be charged small order fee.

Customer specific currency

Their default currency. If you have allowed customers to change currency in the basket, the customer can change this in the store.

Content type

Choose content type Document (EOL) or CMS-page

Customer page

Choose the page you have created for this customer group.

Customer specific URL

The specified domain will be used, instead of the shop's base domain, when mail are sent to the customer.

URL for customer group (Add-on)

The selected domain represents the customer group domain and is used to bring the connected customers to their customer group site.

Price level

Which of the 10 Price levels they will see in the store.

Order history on customer number

This will allow a single customer to see the entire order history for any customers with the same customer number.

Sales person

The name of their account manager.

Delivery option

Their default delivery option. If other delivery options are available, the customer can select them in the checkout.

Password policy

Choose the policy you have created for the group.

Redirect to on login

Enter just /myPage, not https://, that you want the users shall be directed to.

Show vouchers in checkout

Decide here if you want the vouchers be shown in the checkout.

Show stock info

This will only affect admins if they are in "private mode for adminstrators"

Allow customer to change currency

Decide here if you want the customer users to be able to change currency in frontend.

Allow customers to take over an uncompleted basket between sessions

Here you can let the customer users take over uncompleted baskets.

Show consignee

Decide here if the consignee will be shown.

Show end destination

Decide here if the end destination for an order shall be shown.

Enable XLSX-export in order history

Decide here if the customer users should be able to export the order history in XLSX.

Allow users to see all customer order history

If yes, all users on the customer can see the whole order history on the customer.

Allow users to see order history

Decide here if the users should be able to see their own order history.

Show special order routines notification

If activated an icon for special order routines will appear on the orders from this customer.

Internal notes

Here you can put in your internal notes that can be shown if the setting above is activated.

Image

Here you can upload the logotype for the customer group.

Approvals

Function
What it does

Require product repurchase approval

Setting this to No will allow a customer to purchase a previously bought product again, without needing approval from an approver. Note that this only works on products where the price has not changed since the last approved purchase.

Allow customer to choose approver

If this is set to "Yes" the users on the customer are allowed to select their own approver.

Permission for seeing other persons approvals for customer admin approvers

Allows Customer admins to see all pending approvals even if this admin has not been specifically selected to approve the order.

As shop settings - Inherit the settings applied at the customer group this customer is attached to.

No - Prevents this Customer admin from view other pending approvals.

Show - Allows the Customer admin to only view all pending approvals.

Approve - Allows the this Customer admin to see and approve any pending orders.

Limitation for seeing other persons approvals for customer admin approvers

Limits the option above so that the Customer admin only has visibility off other pending approvals if it is under their approval order value limit.

As shop settings - Inherit the settings applied at the customer group this customer is attached to.

No - No limits set, customer admins can see all pending approvals.

Below limit - Customer admins may only see pending approvals under their order spending limit.

Send mail to all valid approvers

Only valid approvers that are able to approve an order that has been sent to approval will be added in the cc list for that approval mail. This means that some approvers may lack the right to approve an order and they are therefore not included in the CC list of an approval mail.

Customer group-wide approval breakpoint

Set the approval breakpoint for approvals here.

Customer group-wide purchase breakpoint

Set the purchase breakpoint for the customer group here.

New customer settings

Function
What it does

Reference

When registering a new user, the user can add a customer group reference. If they you add on here which matches the one the user registers, the user will automatically be added to this customer group. You can also allow the customer to register directly by a link if they are to be added to this customer group. This link is built like this: http://YOURURL.com/m4n?seid=etailer-customerinfo ®_type=company&customer_group_ref=123 were 123 is the reference. Note that there are two "Type", company and private.

Approval break point

This value is only set on new customers registered with the customer reference number specified above.

E-mail options

Feature
What it does

Additional e-mail address for order confirmation

When an order confirmation is e-mailed - it will also be e-mailed to this address.

Terms & conditions

Feature
What it does

Link URL

Show both standard and customer-specific terms & conditions

Label for terms & conditions in checkout

Show prices

Function
What it does

Show prices for group admin

As a standard the price is always shown for the role Group admin (which is given to the user on the customer card) but if you dont want to show the price you can choose No here.

Show prices for order approver

As a standard the price is always shown for the role Approver (which is given to the user on the customer card) but if you dont want to show the price you can choose No here.

Show prices

Here you can choose if the price should be shown for the customer group no matter the role of the users.

Display options

These options have three settings; As shop settings - The customer will inherit the setting from the global shop setting. Yes - The feature is enabled. No - The feature is disabled.

Function
What it does

Use Responsive

Decides whether the customer will use the responsive or the basic design

Show search field

Allows the customer to see the search field

Show category tree

Allows the customer to see the category tree

Show general assortment

If you have created a global focus assortment, you can hide it from the customer here.

Show focus assortment

If you have created a customer connected focus assortment, you can hide it from the customer here.

Show focus assortment link on product

Show general promotions

You can stop the customer seeing any global promotions here.

Show customer specific promotions

You can stop the customer seeing any customer connected promotions here.

Show general sections

Show customer specific sections

Show most recently sold

If enabled, the recently sold box sits on the left hand side of your store.

Show top sellers

If enabled, the top seller's box sits on the left hand side of your store.

Show configurators

If enabled, the configurators box sits on the right hand side of your store.

Pay VAT

If the customer does not need to pay VAT, you can disable it here.

Default inc VAT

Here you can dictate if the customer sees prices including or excluding VAT by default.

Lock delivery address

Enabling this means the customer cannot change the address that goods are delivered to.

Lock invoice address

Enabling this means the customer cannot change the billing address.

Create quote

Enabling this means that the customer can create their own quotes.

Show terms & conditions

Show Email grabber

Choose if you want the Email grabber to be shown after the users on the customer have logged in.

Share Saved Baskets

Customer-changer display options

Bottom bar

Function
What it does

Connected customers

Connect a customer by clicking Connect customer. You can connect multiple customer groups to a single Customer group.

Note: The customer will not inherit display options from the customer group. If you want the customer to inherit display options from the customer group, you need to make the connection through the customer editor.

Connected product ranges

Connect a product range or range limitation by clicking Connect product range or range limitation.

Connected delivery options

Delivery options can be connected to customer group from Delivery options settings.

Category groups

Connect a Category group by clicking Create.

Files ADD-ON

Connect Files by clicking Create.

The documents uploaded to the customer are then visible in a list on the same tab and can be downloaded and deleted. You can choose whether the document should be visible to the Customer or not in the front end.

Customer segments ADD-ON

Customer segments can be connected to customer group from Customer segments settings.

Customers and product range limitations Here you can connect, and see, limitations on the Customer group.

Contact info

Here you will find addresses for invoices and deliveries if they are saved on the Customer group.

BIDs

Function
What it does

BID customer id

If the customer have a BID number it can be added here. This allows the Nettailer to look for bids which belong to the customer and add them automatically. This ID is only available from TechData at the moment.

BID's

Here you can find and add the relevant BID's for the customer.

Focus assortments

This is a quick easy way to connect Focus assortments to the customer group.

Customers & Users

Customer Segments - Add-on

ADD-ON

Customer segments allow horizontal connections between customers, including customer groups, in comparison to the vertical connecting between customers and customer groups.

Customers can only be connected to one customer group, while customer segments do not have this limitation; any customer and customer group can be grouped under any customer segment.

Creating a customer segment

Setting
What it does

Id

Automatically generated ID.

Name

The name of your created customer segment.

Unique identifier

The "unique identifier" is used to identify an object during an export/import of the object.

Connect a customer or customer group by clicking Connect customer or customer group. You can connect multiple customer groups to a single customer segment.

Resellers

This allows you to change fundamental properties of your site.

Feature

What it does

Name

The name of your company/store.

Identifier

CorpRegNo

Your corporate registration number.

Show retailer promotions only

Disabling this means you may inherit some global promotions from the Nettailer root store.

Show retailer documents only

Disabling this means you may inherit some global documents from the Nettailer root store.

Show retailer top sellers only

Disabling this means you may inherit some global top sellers from the Nettailer root store.

Permission Profiles

Empower your shop with customised administrator profiles. With this feature, you can create unique admin profiles tailored to your specific needs. You have full control to determine the permissions and access levels for each profile within your store. By assigning your admins to their respective profiles, they will have a streamlined view and appropriate permissions based on their access level. Enjoy the flexibility and convenience of managing multiple admins with distinct roles and responsibilities within your store. With the "Permission Profile" tool, you can create new admin profiles/roles, alongside the standard "Administrator" and "Seller" roles. The advantage of this is that you can create new administrator roles with restricted only see orders that are relevant to them.

Initial admin will be granted permission by Netset then any additional "Permissions administrator’s" will be granted by store admin.

Once you have been granted the "Permissions administrator" you can create and allocated roles to other admins in 2 simple steps.

Create the profiles/roles.

Click “Create” then name and select the features you want to include in this new role/profile by clicking on the tick boxes next to each you want to grant access to. Once you are happy you have all the features selected for the new profile/role, save to finalise its creation.

Allocate profile/role to relevant admins.

Apply the new profile to an admin from the Administrator editor, by selecting the new profile from the profile drop-down menu.

Permission profiles can only be used on admin role.

Sales Teams - Add-on

With the "Sales Teams", you can create groups of administrators. The advantage of this is that administrators only see orders that are relevant to them.

Orders are displayed to the administrator if one or more of the following conditions are met: - The customer's salesperson is equal to the current administrator OR - The customer's sales team is equal to a team to which the current administrator belongs to OR - The customer's salesperson belongs to the same sales team as the current administrator

An administrator can belong to several sales teams.

Creating a sales team

Setting
What it does

Label

The name of the sales team.

Export Id

ID used in exports.

Allow display of sales team within front page section

If setting is enabled the sales team can be shown within the front page sections for connected customers. If disabled the sales team will be excluded in .

Order to admin mail cc

Added emails will receive a copy when a connected customer places an order.

Administrators

Administrators that are included in the sales team. Add an administrator to the team by pressing the row.

Connect a customer to a sales team

After saving the sales team, you can press "Connect customer". Add a customer by pressing the row. Repeat this step for all the customers you would like to attach to the sales team.

You can also connect a sales team directly from the customer setting called "Sales team".

front page sections

Customers

This section is all about your customers - their contact details & their settings.

Customer info

Feature
What it does

Active

If this is disabled, the customer will not be able to log in.

Customer no.

Their account number.

Customer GLN code

Company name

The name of the company they work for.

Org. no.

Their organisation number. You can use this as their company's account number, VAT number of corporate registration number.

Notes

Let's you store notes & comments against their account.

Customer type

Whether they are registered as a Company or a private individual.

Payment option

Their default payment type. If other payment options are available, the customer can select them in the checkout.

Do not allow invoice

Enabling this will prevent invoices from being created for orders.

Message upon login as a customer

Message that is shown as a popup when login to the customer. This is only shown to administrators.

Delivery option

Their default delivery option. If other delivery options are available, the customer can select them in the checkout.

Customer specific currency (add-on feature)

Their default currency. If you have allowed customers to change currency in the basket, the customer can change this in the store.

Additional function - Multiple currencies - with multiple currencies you, as shop owner, may set up the currency for specific customers. Depending on currency, some development or preparation might be needed. However, feel free to ask your business developer for more details regarding your requests. The rate is updated daily through ECB (European Central Bank). Note that the rate is set and can not be changed.

See currencies, rates and latest updated in Settings > Currencies

Customer group

What customer group they belong to. You create the customer groups under Users / Customer groups.

If the customer is linked to a customer group, there is also the possibility that the customer inherits display options from the customer group.

Sales person

The name of their account manager.

Verva

Used only on the Swedish market.

Ignore Verva-max

Used only on the Swedish market.

Show only Verva

Used only on the Swedish market.

Verva discount %

Used only on the Swedish market.

Sales team (add-on)

The name of the sales team.

Additional function - With the "Sales Teams" add-on module, you can create groups of administrators. The advantage of this is that administrators only see orders that are relevant to them.

Price level

Which of the 10 Price levels they will see in the store.

Allow rent

'Rent' allows the customer to lease the goods from you. This option has three settings; As customer group - This will align the setting to match the customer group that the customer is a part of. Yes - This will allow the customers to see the rent options. No - This will not allow the customers to see the rent options.

Show prices

Enable this to prevent the customer from seeing prices.

Hide my pages

Enable this to prevent the resources box from showing on the homepage.

Allow partial delivery selected as default

In the checkout there is an option to allow partial deliveries - this modifies the default setting.

Content type

Choose between Custom page or Document.

Custom page

Here you can set the first page that the customer sees when they log in.

Content on extra tab

You can give customers their own tab which lets them see a specific custom page.

Title of extra tab

If you have given the customer their own tab, this sets the label on the tab.

Language (add-on)

Customer's default language.

Additional function - Multiple languages - Just as Multiple currencies this function enables you to add more languages to your shop. Customers will then be able to choose language in front end by clicking on different flags, each representing a language. Note that 1WorldSync information won’t change language. If default shop language is changed, 1WorldSync will be set to English. Also note that some front end development might be needed.

With both Multiple currencies and Multiple languages enabled you might set a default currency for each language, as seen below. Go to Settings > Languages.

*Additional 1WorldSync-accounts are recommended for product information.

Redirect to on login

This feature enables you to specify where they customer is sent immediately on login. For example you may point them directly to a promotional page, focus assortments or a document page.

Users share favorite products

Users share favorite products on a customer means all users with access to the customer will be able to add/remove favorite products. This also affects a user's favorite products on other customer they have access to.

Approve

Feature
What it does

Require product repurchase Approve

Setting this to No will allow a customer to purchase a previously bought product again, without needing approval from an approver. Note that this only works on products where the price has not changed since the last approved purchase.

Allow customer to choose approver

If this is set to "Yes" the users on the customer are allowed to select their own approver.

Permission for seeing other persons approvals for customer admin approvers

Allows Customer admins to see all pending approvals even if this admin has not been specifically selected to approve the order.

As customer group - inherit the settings applied at the customer group this customer is attached to.

No - Prevents this Customer admin from view other pending approvals.

Show - Allows the Customer admin to only view all pending approvals.

Approve - Allows the this Customer admin to see and approve any pending orders.

Limitation for seeing other persons approvals for customer admin approvers

Limits the option above so that the Customer admin only has visibility off other pending approvals if it is under their approval order value limit.

As customer group - inherit the settings applied at the customer group this customer is attached to.

No - No limits set, customer admins can see all pending approvals.

Below limit - Customer admins may only see pending approvals under their order spending limit.

For more information on Approve for users look further down on this page.

E-mail options

Feature
What it does

Additional e-mail address for order confirmation

When an order confirmation is e-mailed - it will also be e-mailed to this address.

Additional e-mail address for order invoice

When an invoice is e-mailed - it will also be e-mailed to this address.

Terms & conditions

Feature
What it does

Link URL

URL for customer-specific terms & conditions (eg. /cms/conditions)

Show both standard and customer-specific terms & conditions

Label for terms & conditions in checkout

The label of the link to the terms & conditions page

Display options

There are different ways to decide what a user on a customer should be able to see and / or buy in the shop - everything from users who are allowed to trade freely in the shop to users who can only buy from the customer's focus assortment.

These options have up to four settings; As shop settings - The customer will inherit the setting from the global shop setting. As customer group - The customer will inherit the setting from the customer group they are part of. Yes - The feature is enabled. No - The feature is disabled.

Feature
What it does

Show sales prices

Decides whether the customer will see prices or not.

Show actual stock

Decides whether the customer will see actual stock value or in stock/out of stock.

Show search field

Decides whether the customer can see and use the search field.

Show all products menu

This setting only affects the display of the All Products menu, products are still visible in the shop.

Show buy and back in stock notification-button

Notifies the customer when the product is back in stock.

Display strategy for buy button when out of stock

Decides on how the buy button is shown when the product is not in stock.

Show category tree

Allows the customer to see the category tree

Show general assortment

If you have created a global focus assortment, you can hide it from the customer here.

Show focus assortment

If you have created a customer connected focus assortment, you can hide it from the customer here.

Show focus assortments sub categories

Hide or show the focus assortments sub category names here.

Show focus assortment link on product

If activated a link to the focus assortment will appear on every product page for products connected to the assortment.

Allow update of focus assortments

Decides if the customer is allowed to update the focus assortment themselves.

Show general promotions

You can stop the customer seeing any global promotions here.

Show customer specific promotions

You can stop the customer seeing any customer connected promotions here.

Show most recently sold

If enabled, the recently sold box sits on the left hand side of your store.

Show general sections

If you have created global sections, you can hide it from the customer here.

Show customer specific sections

If enabled, customer will see customer connected sections.

Show top sellers

If enabled, the top sellers box sits on the left hand side of your store.

Show configurators

If enabled, the configurators box sits on the right hand side of your store.

Pay VAT

If the customer does not need to pay VAT, you can disable it here.

Default inc VAT

Here you can dictate if the customer sees prices including or excluding VAT by default.

Lock delivery address

Enabling this means the customer cannot change the address that goods are delivered to.

Lock invoice address

Enabling this means the customer cannot change the billing address.

Show quote request in basket

Decides if the customer is allowed to send qoute requests on the items in the basket.

Create quote

Enabling this means that the customer can create their own quotes.

Responsive profile (add-on)

Shows which graphical profile the customer has.

Additional feature - Customer Unique Profiles - Allows you to create multiple graphical profiles and connect to different customers. This functionality can also be combined with Customer Unique URL´s.

Language (add-on)

If Multiple languages is activated you can here set the standard language for the customers users.

Show terms & conditions

Choose if the customer must agree to the purchase conditions before sending their order.

Show Email grabber

Choose if you want the Email grabber to be shown after the users on the customer have logged in.

Allow choice of supplier (add-on)

If activated this will allow the user to select a preferred supplier when buying a product (from the product card in front end). The reseller's margin will also be displayed. Note that this does not force an administrator to order from this specific supplier, but prices will be based on the choice of the user.

Customer-changer display options

This setting is used to determine what information to show in the customer-changer.

Share Saved Baskets

Lets user and customers share Saved Baskets if users, customer, groups or shop settings are set to true.

Two-factor required (add-on)

Select whether two-factor authentication should be enabled for the customer.

Asset inventory permission (add-on)

If activated you here set the premissions for the customer.

Bottom bar

In this section you can link restrictions, category groups and delivery methods. All the customer's orders are also listed here.

Files (add-on)

The documents uploaded to the customer are then visible in a list on the same tab and can be downloaded and deleted. You can choose whether the document should be visible to the Customer or not in the front end.

Document uploaded can be shown as part of "special order routines" alert in order admin

Addresses

Feature
What it does

GLN

Field for customer GLN address.

Code

Often used with ERP-integrations to identify an address.

Default address

Whether the address is default of not. The address selected as default will be used as default for every user in the customer as long as the user doesn't have its' own default address

Use Cross-shipment address

Select whether cross-shipment address should be used or not.

Users

Add the users who will be available to shop as the customer. You can add users who are already connected to other customers.

User approves

In order to enable approving on a customer, one or more users who are connected to the customer have the role approver and at least one user must be customer admin. Here you can also set - Default user, Customer admin, Approver, Breakpoints for approvals and purchases, Next approver and other limits if activated. Logged in as the customer admin, go to My pages - Users. Click on the name on the user who you want to approve. On this page you can now set the break point and approver for the user.

As an approver you find your approves under My pages - approves.

BIDs

Function
What it does

BID customer id

If the customer have a BID number it can be added here. This allows the Nettailer to look for bids which belong to the customer and add them automatically. This ID is only available from TechData at the moment.

BID's

Here you can find and add the relevant BID's for the customer.

Focus assortments

This is a quick easy way to connect Focus assortments to the customer account.

Administrators

Nettailer allows you create as many administrators as you need & assign roles accordingly.

Click "Create" to add a new administrator. Once you have done this, an administrator form will open.

You will have three tabs to select from - "Contact Info", "User Info" and "Connected customers".

Contact info Tab

Enter the administrators contact information.

Delivery site

The delivery address is important as this is the backup address if couriers cannot deliver to the delivery address on a white label order. You can also select a default delivery site for this specific user with the drop down selector (this will auto populate the address fields below it)

Profile

Here you can upload images, signature and give the administrator a titel.

User info Tab

Name
What it does

Nettailer ID

The administrators system ID

Active

Allows the administrator to log on.

Username

Set the administrators username.

Roles

Administrator - gives the user complete access to all settings, prices & features.

Seller - gives the user the ability to log on as customers and place orders on their behalf.

Order email cc

Add an email address here for "Order notifications" to be sent to from customers allocated to this account (can be the same email address used for admin login).

Export ID

Add a unique ID to identify this admin in any exports they may be included in.

Landing page

Select the landing page for this admin when they log in. Choose between "Dashboard" and "Orders".

Can only login with managed customers

Restricts this admin to only loggining into customers that are assigned to them.

Show only orders from managed customers

Restricts this admin to only view orders from customers that are assigned to them.

Allowed to create PO

Grants permission to this admin to create (and send) PO's (on by defult).

Allowed to publish quotation

Activate if the administrator is allowed to publish quotes for customers.

User can publish/approve quote up to value

Set breakpoint here for the value that administrators have the right to publish quotes up to. Value 0 = unlimited rights. Value > 0 is used as the limit for publishing.

Add as CC on purchase order email

Activaate this checkbox if this administrator should have cc on purchase order emails to suppliers.

Allowed IP addresses

Specify the IP addresses you want to apply to the above restriction

Two-factor authentication notes...

Two-factor authentication uniquely identifies a user using a combination of two different parts. In our case, the parts consist of username / password (something that the user knows) and a time-based code (which only the user can generate). This means that usernames and passwords themselves are not sufficient to log in and thus are offered extra security in case the login information falls into wrong hands.

Allow two-factor authentication - the administrator / seller is allowed to log in via two-factor authentication. In order to use this functionality, the user must be equipped with a client. Recommended clients for mobile phones are "Google Authenticator" or "Authy". To continue with this setting, go to "My profile"

Allow reset two-factor - can only be activated by Netset.

Security

Here you can activate if the administrator should receive email notification if customers emaildomain changes.

Connected customers tab

Here you can see which customers and/or customer groups that this administrator is connected to as a Sales person.

Users

Netset does not recommend creating new users with password. Leave the password fields empty and use the 'send user activation' function afterwards, allowing the user to create own password.

In this section you find all your active and inactive users. Here you can also create, activate and delete users. We recommend that you never delete users, but make them inactive instead.

When activating a customer you will need to press the "Send user activation" button to notify the customer their account is now active. Please note that this button will only be present until they has completed their first activation. Following first activation the user will need to change their password via the "your account" section or use the "Forgot password" feature to reset in case of forgotten login credentials. Please note this button is only visible for active users.

Contact info

Setting
What it does

User Info

Setting
What it does

Security

Setting
What it does

Approve

Setting
What it does

Settings

Setting
What it does

Display options

Setting
What it does

Customers

In the Customer tab you can find the functionality to add customers to the user. You can add more than one customer on a user in order to enable the user to shop for more than one customer.

Logins

Here you find statistics for log ins in date and IP number.

Merge Customers

At times, you might encounter a duplicate customer account, typically when an individual customer registers in the store and forgets or is unaware of the customer reference code to link their account to another within the same organisation. This tool enables you to effectively handle such accounts by allowing you to merge two (or more) customers into one. This process consolidates all data and users into a single customer entry instead of having multiple separate entries.

First name

The users first name

Surname

The users surname

Social security number

The users social security number

Phone

The users phone number

Direct phone

The users direct phone number

Mobile phone

The users cellular number

Fax

The users fax number

Email

The users email adress

Active

If this is disabled, the customer will not be able to log in.

User name

The username used to log in to the site.

Password

Set a password. Netset recommends leaving this field empty.

Confirm password

Confirm the chosen password above. Netset recommends leaving this field empty.

Prevent login modifications (recommended for PunchOut)

Restricts users from altering their login credentials, ensuring consistent authentication, especially crucial for PunchOut integrations where stable login information is essential.

IP address restriction

If this is disabled, the user will be able to login with any IP address.

Allowed IP addresses

Choose from which IP addresses the users should be able to login from.

Two-factor authentication required - Add-on

Mandates that users employ two-factor authentication (2FA) for added security during login, requiring a second form of verification beyond just a password.

Active two-factor authentication

Indicates whether 2FA is currently active for the user, enhancing account security by requiring an additional verification step.

Require product repurchase approve

This setting only affects customers who's purchase requires approval. If this setting is set to No a customer who have already bought a products and go it approved, will not need an approval the next time they buy the same product.

If the products changes price it will count as a new product and require approval once more.

Want info

Turn this on if the customer is to take part in marketing material. The customer can change this setting on their own.

Send order confirmation by e-mail

This sets whether the user will be emailed an order confirmation or not.

Send delivery notification by email

This sets whether the user will be emailed delivery confirmation or not.

Send invoice to customer by e-mail

This sets whether the user will be emailed an invoice or not.

Send invoice by e-mail when this customer approve an order

This sets whether the user will be emailed an invoice when they approve an order.

No notification on order change

On the user card you can turn this setting on in order to NOT send the customer any order confirmation. Some of the more order heavy customers might not want to get order confirmation from the shop.

Allow to place freetextorders

Activate this if you want to allow the customer to place freetext orders. This means that the customers can go to the checkout without products in the basket. Instead, the customer can use a free text field in the checkout to type in their order.

Default shipping reference

Set the default goods label for all orders submitted by this user.

Default value for customer reference

Set the default value for the customer reference for all orders submitted by this user.

Default value for invoice reference

Set the defaul value for the invoice reference for all orders submitted by this user.

Message upon login as a user

This is a message that gets displayed for the admin that logs in as this user. Serve as a memo or note.

Show stock status

Determines whether the user can view the availability status of products, such as in-stock or out-of-stock indicators,

based on the following options:

  • Yes

  • No

  • Standard (yes or no based on the value set on the store's global settings).

Ask the user if the basket should be kept at customer switch

Prompts the user to decide whether to retain the current shopping basket contents when switching between customer accounts, useful in multi-account management scenarios. The options available are:

  • Yes

  • No

  • Standard (yes or no based on the value set on the store's global settings).

Allow users to see all customer order history - Add-on

Allows the user to have visibility of "All" order history for the comapny this user is attached to, based on the following options:

  • Yes - Can see all company order history.

  • No - Can only see this users order history.

  • Standard (Yes or No based on the value set on the stores global settings).

Allow users to see order history

Allows the user to have visibility of this users order history based on the following options:

  • Yes - Can see the users order history.

  • No - Can´t see the order history.

  • Standard (Yes or No based on the value set on the stores global settings).

Show buy and back in stock notification-button

This setting regulates if the user is allowed to see the buy button or not.

Display strategy for buy button when out of stock

This setting regulates if the user is allowed to see the buy button or not if a product is out of stock.

Display strategy for back in stock notification button

This setting only applies when product is out of stock as the button is only visible when the product is not in stock.

Show sales prices

This setting regulate if the user is shown prices.

Show search field

This setting regulates if the search field for ElasticSearch will be shown or not.

Show category tree

This setting regulates if the Category tree will be shown or not.

Show general assortment

If you have created a global focus assortment, you can hide it from the customer here.

Show focus assortment

If you have created a customer connected focus assortment, you can hide it from the customer here.

Allow update of focus assortments

This setting regulates if the User should be able to update focus assortments.

Show general promotions

You can stop the customer seeing any global promotions here.

Show customer specific promotions

You can stop the customer seeing any customer connected promotions here.

Show general sections

This setting regulates if the User should see generally created sections or not.

Show customer specific sections

This setting regulates if the User should see customer specific sections or not.

Show configurators

If enabled, the configurators box sits on the right hand side of your store.

Show create product package button

This setting regulates if the User should see the create product package button or not.

Lock delivery address

Enabling this means the customer cannot change the address that goods are delivered to.

Lock invoice address

Enabling this means the customer cannot change the billing address.

Share Saved Baskets

Lets user share Saved Baskets if users, customer, groups or shop settings are set to true.

Asset inventory permission - Add-on

This setting regulates the Users asset inventory permission:

  • None - cannot view, create or update assets.

  • Read - can only view assets.

  • Update - can view, create and update assets.

Language - Add-on

Default language on the user.

Function

What it does

To

Select the customer you want to merge your customers with.

All other customers with the same customer number

Selects all other customers with the same customer number.

Funtion

What it does

Remove

Remove the selected customer after the merge.

Move all orders

Move all orders, which are linked to the customer, to the new customer.

Move all users

Move all users connected to the customer to the new customer.

Move all addresses

Move all delivery and invoice addresses linked to the old customer.

Move all pricing logic

Move all pricing logic that is linked to the old customer.

Move all filters

Move all filters, which are linked to the customer, to the new customer.

Move all contract assortments

Move all contract assortments, which are linked to the customer, to the new customer.

Move all products

Move all products, which are linked to the customer, to the new customer.

Move all product packages

Move all product packages, which are linked to the customer, to the new customer.

Move all delivery methods

Move all delivery methods, which are linked to the customer, to the new customer.

Move all profiles

Move all profiling, which is linked to the customer, to the new customer.

Move all profiling categories

Move all profiling categories, which are linked to the customer, to the new customer.

Function

What it does

From

Select the customer you want to move the date from and merge with the "To" option selected above.

Function

What it does

Remove

Allows to delete a customer

Single Sign on - Add-on

This is an authentication method that enables users to securely authenticate with multiple applications and websites by using just one set of credentials.

We now can support both Opensource Software Shibboleth. (Shibboleth is run on Apache webserver, which will also be installed) and simple SSO login through Azure and Google with OAuth2.

Setting up Single sign on

Setting
What it does

Label

The name of single sign on

Active

Login provider

Administrators that are included in the sales team. Add an administrator to the team by pressing the row.

Login provider settings

Domain name

Secure path

Unique identifier

idP key

Replace normal login

Only allow SSO login

Use just in time provisioning