ONLY USED IN THE ADMIN ORDER EDITOR
Alternative Products is a bolt-on feature that allows you to choose alternative products once an order has been placed.
For example a DEP or Carepack that has been attached to a device, will need to come from the same supplier as the device. The Administrator can now link the correct suppliers product to the order.
Firstly you will need a product that you wish to add alternatives to.
Go to Products>Products to create a new product or select an existing product.
Now select your product and navigate to the "Alternative Products" tab:
Click on connect product:
Enter the part number of the product you wish to connect and press filter. You can then click on the product to connect it as an alternative product.
Once you have set up your alternative products against a part number, you will then have additional options when a customer has placed and order. You can see these within the order editor.
Here you can now select your alternative product and save this by clicking apply.
When changing the product, the system will automatically update cost prices, margins, and supplier product information on the order line
