1 of 100

Online Guide

Welcome to the online guide & documentation for Nettailer.

This guide provides an organized overview of features and functions available in Nettailer. Use the menu on the left to navigate through the sections, which are structured to match the layout of the Nettailer administrative menu.

To find specific topics quickly, you can also utilize the search function.

Need help? Creating a support ticket in our (pdb) ensures efficient handling of your inquiries. It enables tracking of progress, documents interactions, and ensures that your request is promptly prioritized and addressed by the right specialists. Use the system for structured and effective support.

Dashboard

You can customize your personal dashboard by adding different widgets that can be easily customized with different parameters.

The dashboard opens automatically when the Nettailer administration module is opened, this can be changed for the individual administrator under Customers & users / Administrators.

Available widgets for the dashboards

Supplier status (show actual data import status for active suppliers)
Purchase orders (show purchase order with errors or others statuses)
Recent orders (Show new/unprocessed orders)
Order timeline (Graph with daily number of orders or order value last month)
Order status spread
Customers order value last month
Latest Nettailer news

Supplier Status Widget

What is Supplier Status widget ?

The Supplier Status dashboard widget gives you an overview of all current suppliers in use and the status of their imports. We recommend that you regularly check that the files are being imported as they should.

Use the settings button to filter on relevant parameters

What does the status mean?

OK = Imports have run successfully Exception = Imports have failed Old = Imports are older than 72h

Imports do not necessarily update over weekends and holidays. This vary dependent on each supplier.

What does the colors mean?

Orange = Imports have not been updated in 48h Red = Imports have not been updated in 72h

Purchase Orders Widget

What is Purchase Orders widget?

The Purchase Order widget can show all recent purchase orders or just based on a chosen supplier. By configure the widget to show only purchase orders with error, you create a powerful tool to ensure follow up on purchases orders which require further action.

When using the filtering on Purchase order status = Error we recommend you also enable Purchase order cancelled = No. This combination will insure purchase orders cancelled is removed from the overview.

Orders

The Nettailer order section will provide you with a list of orders that are ready to be handled. The order list contains useful and detailed information such as the order number, who placed the order, and much more. Once you are ready to start processing your orders, you will first need to click on an order to begin the process. The Nettailer order section also provides you with a comprehensive filter system, should you wish to search for a different order status or filter orders by other means.

USEFUL TIP You can save your search filter settings. On future searches, you can just select a preconfigured search instead of having to select and configure all the filter details every time.

Order statuses

Status

What it means

All

Every order irrespective of what status it has.

Uncommitted

Orders where user didn't complete checkout.

Order received

Orders which have been received but are waiting to be processed.

Wait finance

Orders which are waiting for confirmation of payment.

Await bank

Orders which are waiting for confirmation of payment.

Payment denied

Orders that have been put together & payment attempted, but payment was unsuccessful.

Processing

Orders that are awaiting dispatch.

Partially dispatched

Orders where some lines have been dispatched, but others have not. This could also mean that some lines have not been fully dispatched (E.G. 5 hard disks ordered, but only 3 dispatched).

Dispatched

Orders which have been completely dispatched, but are not confirmed as delivered.

Delivered

Orders which have been delivered to the customer.

Cancelled

Orders which have been cancelled.

Order items

The orders section is the first page you will see from the admin section when you are logged in as a store administrator. To view your orders pending in the store you will first of all need to click on “orders”. Once you have clicked onto an order you will be able to see all the items within the order and the customer content.

For those of you that use more than one distributor you can click on the online quantity in stock button which will provide you with information on which distributors sell the items within each order placed. This feature will allow you to make quick and informed business decisions on where to order items from as you will know if the items are in stock, the ETA date, the price and your margin.

The next step of the order process would be to use the drop down box next to each product line within the order and select a distributor to order the goods from. Once you have completed this process and providing you have a credit account with your integrated distributors you can now select “send online”. This will send your order direct to the distributors you have selected for processing. If you do not have a credit account or the distributor does not provide an online XML version you will need to place the order manually and directly with the distributors.

If you have sent your order / orders by using the “send order online” functionality, Nettailer will display a pop up box in the centre of your screen to confirm if you want to send the order. Once you have confirmed to send the Nettailer system will show you a confirmation pop up box that the order has been sent to the distributors EDI system.

If you need to amend an order you can do this up before you send the order. You can select “log in as customer” and amend the order as if you were the customer. Once you have processed an order you can save changes by clicking “Save & Close” Once you have submitted the order at distributor level further information such as the “Order Number”, “Distributor”, Tracking” etc will be stored on the Tab line and added to the order.

Throughout the order process the order status changes; Nettailer will update the customer with the status of their order by email.

Running under the tabs at the top of the page are several red hypertext links which let you take various actions;

Feature

What it does

Printable order

This link will open a new window with all the order details, so if you need to print a complete copy for filing - use this.

Send order online

This link will send electronic purchase orders to the distributor/s.

Cancel order

This link will mark the order as cancelled. Details will still be stored by Nettailer & can be seen in the back end, & also by the customer.

Edit Customer

This link gives you a direct link to modify any of the customer information (for example, the customer calls up after placing the order as they have entered an incorrect contact number).

Export

This link gives you a quick easy way to log in as the customer.

If a product is not in stock, you can choose to order from a distributor and deliver to the client at a later date if the client accepts these terms, or you can cancel the current order line by logging in as a customer (see section log in as a customer)

Underneath each red link is a table of the lines you will see on the order.

Feature

What it does

Part number

Shows the part number of the item. Clicking the part number will show you the product details. On the product details screen, you can click 'Show product in store' to view the product information in your storefront.

Quantity

Shows how many of the products on the line have been ordered. If you need to change the quantity, you can do. Remember to click 'Apply' after you've modified the quantity, or it won't be saved.

In price

Price inc

Shows the price the customer paid per unit, including VAT.

Total inc

Shows the price the customer paid for the entire line (I.E. (Price inc) X (Quantity)) including VAT.

Price ex

Shows the price the customer paid per unit, excluding VAT.

Total ex

Shows the price the customer paid for the entire line (I.E. (Price inc) X (Quantity)) excluding VAT.

Margin

Shows the margin made on this line (I.E. ((Price ex) - (In price)) X (Quantity)). This is exclusive of VAT.

Status

Shows the status of the individual line.

Distributor

Let's you pick which distributor to order the product from. If the purchase order has already been sent to the distributor, this will show who the product was ordered from.

Is marked for return

Select if the customer wants to return the product.

Online quantity in stock

Click this to look for the most current distributor stock levels & prices. Always do this before picking the distributors & sending the order online.

Feature

What it does

Purchase orders

This tab shows all the purchase orders which have been created for the order lines. Click a PO to see the details.

Invoices

This tab shows all the invoices which have been created for the order. Click an invoice to see the details.

Returns

This tab shows all the RMAs which have been created for the order. Click an RMA to see the details.

Export logs

This tab shows all the individual exports for the order.

Order item editor

In the order editor, when you press on the product, you can access more information. In this editor, you are able to change multiple fields, such as custom bid, cost price, extrinsic fields, and business area.

Feature

What it does

Articleno

It displays the part number of the item, which is a unique identifier that will be the same across all suppliers.

SKU

It shows the Stock Keeping Unit number, another unique identifier that is often used for inventory management and may be different from each supplier. The one used here will be using the supplier used to fulfil this order or be determined by the store.

Name

Shows the name of the product.

Qty

Indicates the quantity of this specific product that has been ordered.

Sales price

The selling price of the product to the customer.

Total

It shows the total cost of the product line, which is typically the sales price multiplied by the quantity.

Status

Reflect the current status of the order item,

Line ID

A unique identifier for the specific line item within the order.

Bid id

If a bid process is involved, this field shows the ID of the bid related to the product.

Bid used

Indicates the specific bid ID that was applied to this order item.

From quote

It shows which quote ID this product is connected to.

Custom bid ADD-ON

A customer value for a bid can be added in the editor (TD Synnex Only).

Supplier comments ADD-ON

Some supplier have to have a process in place to ensure that order is stopped so comment are read before the order is processed - Netset cannot guarantee this.This applies to ALSO, TD Synnex, Ingram Micro EMEA and EET.

Purchase price

Not all suppliers can or will accept purchase orders with modified purchase prices. Set this value to 0 to reset

Cost price

In this field, you can set your own cost price.

Extrinsic fields ADD-ON

Choose your created extrinsic field to set a value.

Business area ADD-ON

In this field, you can select which business area to use for this order item.

Order

Click on the Order to ensure you have the correct order information.

You can change the status of the entire order at any time which updates all the order lines and shows any comments from customers.

The comment field allows you to communicate with customers should you need to request further information or inform of a delay or any changes.

If you send an order directly from the system to a distributor, Nettailer will take care of the admin acknowledgement by sending all customers an email containing a “clickable link” to their orders. The customer can also view all this information once they have logged in under the resources tab.

Feature

What it does

Order number

Shows the Order number - this is unique to your store.

Internal Order Number

Shows the Internal Order number - this is a unique identifier for the entire Netset ecosystem.

External order number

Shows (and allows changes to) the External order number. This can be specified by the customer.

Send receipt

Allows you to send an order receipt to the customer.

Status

Shows (and allows changes to) the order status.

Do NOT send email to customer

Select this is the customer doesn't want (or if you don't want the customer to get) email updates throughout the order process.

IP Address

A permanent record of the customers IP address.

Order date

A permanent record of the time & date the order was placed.

Changed date

A record of the time & date of the last change made to the order.

Desired delivery date

The date the customer would like the goods delivered before.

Ordered by

Who placed the order.

Approved by

If the order went through an approval process, who approved it.

Sales person

The name of the account manager.

Total

Total value for all order lines & delivery, including VAT.

Total ex

Total value for all order lines & delivery, excluding VAT.

Currency

What currency the order was placed in.

Allow partial delivery

Whether the customer is willing to accept multiple partial deliveries, or not.

Invoiced

This will show if the order has been invoiced or not.

Customer info

Feature

What it does

Customer contact

The name of the customer.

Customer ref

If the customer has entered a customer reference for the order, it will show here.

Invoice reference

If the customer has entered an invoice reference for the order, it will show here.

Shipment reference

If the customer has entered a general reference for the order, it will show here.

User

Displays the customer ID number.

Etailer-customer ID

The Etailer ID for the customer. This is unique within Netset.

Customer no.

The customers account number.

Is direct delivery

If the order is for white label delivery direct to the customer, this will be selected.

Comments

There may be occasions when you need to communicate with customers in reference to any changes or amendment from when the order was placed. Any comments entered into this field will be emailed to the customer & stored against the order and provide you with a time stamp.

Internal communication

Any comments entered into this field will be stored against the order for re-seller administrators only.

Terms

Feature

What it does

Goods label

Shows the name that the goods will be sent to.

Delivery option

Shows the delivery method that's been chosen.

Payment option

Shows the payment method that's been chosen.

Paid

Shows if the order has been paid for.

Packages

When a package has been shipped, you can enter the consignment number & select which courier it's been shipped with. This will email the customer with details & a tracking link.

To set up a courier, go to Shipping & delivery > Carriers.

Tech Data order info

If the order is being sent from Techdata, this will show which delivery method has been used.

Contact info

This tab shows the contact information for the order and lets you makes changes if necessary.

Data added to these fields can not exceed the character limits set in the Form editor

Online order info

If the purchase order has been sent online to the distributor, the details are shown here, including the date & time stamp and who sent the PO.

Online Xml info

If the purchase order has been sent online to the distributor, this shows the entire XML log.

Purchase Orders

This feature will show you all the purchase orders created in Nettailer. If you wish to see more information, click on an order to view the details.

Once you have selected a Purchase Order, you will find all the data relating to that individual Purchase order detailed here.

Quick Guide: Handling Errors on Purchase Orders

If you encounter a "Error" status when submitting an order to a supplier, follow these steps to address and resolve the issue:

1. Filter Purchase Orders: - Begin by filtering your Purchase Orders to display those with the "Error" status. - Alternatively, you can click on the specific Purchase Order in question.

2. Access Error Details: - Scroll to the bottom of the screen. - Under the "Messages" tab, locate and click on the line that corresponds to the error.

3. Review Supplier Response: - Within the error details, you will find the supplier's response and a log entry that explains the reason for the error. 4. Resolve the Error: - If the error is something within your control, proceed to amend the order to rectify the issue. - If the error requires external assistance, do not hesitate to contact the Customer Satisfaction Team for expert support.

5. Resubmit to Supplier: - Once the error is resolved, navigate back to the Purchase Order. - Click the "Send" button to resubmit the order to the supplier.

By following these steps, you can efficiently manage and resolve errors on purchase orders, ensuring a smooth and accurate transaction process without having to recreate or duplicate the purchase order.

Purchase order cancellation

If you need to cancel a purchase at supplier order we recommend update the checkbox "Purchase order cancelled at supplier" along adding an internal comment. Please note what Nettailer don't make any cancellation at supplier, this have to be done manually at the supplier.

Create Combined PO (EOL)

This function will be EOL

Please observe that this module is legacy and will be removed.

This is designed to reduce your shipping costs when fulfilling multiple orders from the same distributor. It allows you to order the goods to fulfill multiple orders & ship them to your warehouse for forwarding. It can also be used when you have multiple orders from the same customer.

Create purchase order

Once you have determined which order lines you wish to order you can then select an order line and click on “Create” You will need to specify where the products will be delivered and how they are delivered.

Feature

What it does

Deliver to

This will list the options available for delivery address. If you pick 'Store', the goods will be delivered to your address.

Reference no

If you want a reference number on the goods, enter it here.

Goods label

If you want to specify an additional label on the goods, enter it here.

Delivery

This will list the delivery options that the distributor offers. Select which method you want to use.

Send update emails to customer

Tick this box to email an order update to your customer.

Allow partial delivery

Tick This box to allow partial delivery.

Is direct delivery

Thick this box to indicate the order is to be shipped direct to customer.

Prio

Here you select the order lines to receive a reply first. This is to do with where each serial ends up when the distributor sends the information. It is possible to modify these priorities later if needed.

Invoices

This invoice feature will show you all the invoices created in Nettailer. If you wish to see view more content you can click on the invoice.

Under the heading "Invoices" its possilbe to create invoices for your customer. If you click on "Create" you can enter the due date and what you want to invoice. When you click "Save", this invoice is created as a PDF that is available through the customer's account and order. You can view the invoice by clicking on preview. If you want to mail it out, go to the invoice and click on "Send email". Please note that you need to have entered the information under Settings and PDF for the invoice to have your company information.

Netset recommends

This function can be automated via the function "Create invoice and send it by mail in new order"

Uncompleted Orders

This section lists all the uncompleted orders that the store has recorded.

Returns

The return section lets you track RMA's & manage their status while communicating with the customer - very much like the ordering process.

Returns

The returns section will automatically show you new returns by default and the status is headed in a similar way to orders. You will be able to see information about the return date, Id, order number, invoice number, customer number and name. If you wish to view returns under a different status, you can select an option from the drop down menu and click “Filter”

Search

Status

What it means

All

All returns regardless of their status.

Order received

Returns requests received, but not yet processed.

Processing

Returns which are currently being processed.

Pending - Awaiting answer

Returns which are being processed. Waiting on a response from the customer, distributor or vendor.

Pending - Awaiting return

Returns which are being processed. Waiting for the goods to be delivered back.

Processed

Returns which have been fully processed.

Delivered

Returns which are complete

Cancelled

Returns which have been cancelled.

The return form contains more information about the return together with the customer's contact details. You can also see which product(s) were returned. Set the status of the return and write a comment such as who the customer should turn to or what the customer should do in the next step to complete the return. If there is an RMA number, you can fill it in by clicking on the product where the RMA number is available. When you click "OK" for the return, an e-mail is automatically sent to the customer. Each time you change the status or enter a comment, a new email is automatically sent to the customer.

PunchOut - ADD-ON

ADD-ON

With this module, you can create punchouts that enable buyers to directly access your online catalog from their procurement system.

Det ser ud til, at din forespørgsel vedrører et andet emne end det aktuelle dokument, der handler om PunchOut integrationer og opsætning. Hvis du ønsker at tilføje musik eller sangspecifikationer i et andet dokument, kan det være relevant at overveje indholdet og konteksten for det pågældende dokument først. I denne sammenhæng kan jeg ikke tilføje en sang fra "Ringenes Herre" til dette tekniske dokument om PunchOut. Hvis der er et specifikt sted i dokumentet, hvor en musikalisering eller et kulturelt element kunne tilføjes, er det vigtigt først at sikre relevans og kontekstualisering af indholdet.

Punchout module supports different formats such as OCI, cXML and Peppol.

Creating a punchout

Determine the PunchOut format to use (e.g., OCI, cXML, Peppol).
Configure necessary settings such as URI name, address, and supported quantities.
Specify security parameters like username, password, and shared secret.
Set up default user, shipment, and order references for seamless transactions.
Ensure a customer is connected for testing and operational purposes.

Setting

What it does

Name

The name of punchout.

URI name

Unique name in URL

Address

This is an OCI-URI, while configuring a cXML PunchOut the URI will be different.

Use comma as decimal separator

Allows comma to be used as decimal separator in price.

Keep basket

Enables setting "Order status after punchout".

Order status after punch out

Set order status on uncompleted order.

Limit quantity in basket

Maximum allowed quantity to be able to punchout basket. Any baskets with total order quantity order sum over configured number will be rejected.

Allowed quantity in basket

Set allowed quantity in basket.

Encoding

Converts the information or data into a specific format to ensure security.

Xml format

Standard value "Nettailer default" support cXML and OCI.

Type

Standard value is "Standard basket".

Max length of product label

Set max length of a product label.

XSL file

Upload of transform file.

XSL files

Multiple upload of transform files.

Param username

OCI parameter for username.

Param password

OCI parameter for password.

Param hookURL

OCI parameter for hook URL.

Param ociCancel

OCI parameter for ociCancel.

Parameter language

OCI parameter for language.

UNSPSC version

Hierarchical classification system for products and services.

Address

(old) Generated URL for PunchIn.

Punchout setup request URL

cXML URL for PunchOut request.

cXML setup request

Activates cXML setup request.

cXML order

Activates cXML order.

Complete URL

Complete URL to your webshop.

Identity

Identifier in PunchOut.

Use shared secret

Activates use of shared secret.

Shared secret

Shared secret works as a password.

Default customer for order

Your default customer for order.

Shipment reference

Select shipment reference.

External order number

Select external order number.

External order reference

Select order reference.

Reference

Select reference.

You need to connect a customer to punchout before testing the flow. This can be done at customer editor.

Products

The products section allows you to browse details of all products from your feeds and gives you the ability to create & modify custom products.

Search

Feature

What it does

Part number

Search for the exact part number.

Manufacturer

SKU

Search for products with a specific Stock Keeping Unit (Supplier part number).

Name

Find products with this search field in their name.

Nettailer-id

The Nettailer-id is globally unique in Nettailer & matches specific products to their 1WorldSync data. This should only return a single product.

Part of search words

Select this if you want to view any partial matches.

Type

This allows you to search only for products which have BID prices.

Has 1WorldSync info

Find products with 1WorldSync information.

Categorized

Find products which have category & sub category information.

Supplier

Find products from a specific supplier.

Created after

Find products created after a specific date

Doubles

Find products which are available from multiple places.

Minimum pack-quantity

Edit product

For products imported from supplier, the editing options are limited but there are some changes you can make. Find your product and click it to open up. You then have two choices - Edit (Opens the product for editing) or Show product in store (Takes you directly to the product in your web store).

Click Edit.

You can add product description and internal notes here. You can also upload more pictures, price and setting for whether the product should be free of shipping and more. If the product lacks a category, you also have the opportunity to categorize it.

At the bottom you will see these tabs;

Supplier extensions

The first tab on product level is "Supplier extensions". Here you will find the latest imported price data for the product. This function is useful when you need to know how the price have changed over a period of time or when you are looking for a faulty price.

Accessories

In the shop the accessories are listed under the tab "accessories" on the product card. click on "Connect product" and search for a product you want to connect and click on it. Generally, accessories are based on data from 1WorldSync and the connection will be done automatically. The product you add manually will be added to those added by 1WorldSync. You also have an option to add recommended accessories which will add them to the top of the list of accessories in a tab called recommended.

To remove a connection; click on the row you wish to remove and then "Delete".

Connected customers and customer groups

Here you can connect customers and/or customer groups to the product. If the product is connected to a customer or a customer group it will only be visible to those customers/customer groups.

Attribut

Here you can see the search attributs for the product, coming from 1WorldSync. This could be of interest if you have a StandAlone solution with a global level and want to laborate with the shop's filters.

Create or Edit custom product

Fields with an asterisk* are mandatory. Products cannot be created unless these fields contain data.

Feature

What it does

Active

If the product is active, it is visible in the store. Removing the tick box from here means you can work on a product without customers being able to see it.

Internal

Selecting this means that customers won't be able to see the product, but users with Admin or Seller rights will be able to.

Created date

Date stamp of when the product was created in the Nettailer database.

Nettailer-id

Displays the unique Nettailer ID for this product.

CNet-ID

Displays the unique CNet-ID for this product (if this product has CNet content).

Part number

The manufacturer’s part number.

SKU

The SKU used to reference the product.

Product name

The name of the product.

Name extension

Additional naming details.

GTIN code

The Global Trade Item Number (barcodes like EAN and UPC).

Price

The cost price of the product - excluding VAT.

Tax

Select if the product is VAT applicable or not.

Reduce own stock quantity at ordering

If enabled, manually added stock will reduce when this item is purchased.

Quantity in stock

How much stock you want the system to show.

Description

The product description.

Spec

The spec for the product.

Be Careful

If you want the specification to appear in a table, use the 'Spec' tab at the top of the page instead. See description below.

Supplier

Select which supplier the product is from. If you're creating your own product, select 'Nettailer'.

Manufacturer

The name of the manufacturer.

Category

What category & sub-category the product belongs to.

Product Family

What product family the product should be grouped with.

Condition

Is the product new, refurbished or just plain 2nd hand.

Buyable out of stock

Hide product price for customers in basket and order history

Freight free

Buyable at zero price

Categorization

Feature

What it does

Category

For system products, it shows the category and subcategory assigned through the 1WorldSync content provider. For manually added products, you can specify the category and subcategory to assign to this product.

UNSPSC (Version number)

These columns will show the various UNSPSC versions in which this product is included, followed by specifying the UNSPSC number associated with this product in the corresponding version.

Replacement Product Info

Promote a replacement or upgrade product directly on the product page.

Feature

What it does

Replacement Product

Search and select the product that should the product should be replaced with.

Information

Text to show on product page, cart and checkout.

Import

Feature

What it does

Don't import product information

Enabling this will prevent Nettailer from using any 1WorldSync data, even if it exists.

Protect name at import

Enabling this will prevent Nettailer from overwriting the product name with 1WorldSync information.

Protect against removal by import

Enabling this will make it impossible to delete the product by entering a 'd' into the first column of a product import.

Image

Here you can add images to the product.

Function

What it does

File: Custom image

Upload the image you want as standard

File: Custom additional image

Upload more images.

Copy image from product

This search field can be used to find a different product that exists in the store and copy its image to be used for this product.

Show system images

Enables and disables system images (Images provided by CNET/1WS)

If used with Custom images, the main system image will be replaced by the store admins uploaded custom image.

Use CNET/1WS Cloud for images

Enable and disable CNET/1WS cloud images (Provided by CNET/1WS cloud services when this service is availble/enabled).

If used all other images including custom images are ignored and CNET/1WS cloud will be used instead.

Spec

The spec tab allows you to create the technical specification for a product in a table. “Just click Add & fill in the values”.

You can choose to hide lines by deselecting ‘Active’; however lines can also be sorted by adjusting the 'Sorting'. (Lower numbers will appear at the top of the list).

Supplier extensions

This lists all the suppliers that supply this product to your store.

Clicking on any of these lines will display the product log against the supplier selected.

Title

What it means

Nettailer-ID

The ID Netset has given to the product for this supplier

Supplier

The supplier name

SKU

The SKU that this supplier uses internally to identify this product

Minimum pack quantity

Lists the minimum that quantity that can be purchased (only applicable to multi packs)

Supplier surcharge

Cost price

Displays your cost price on this product from the suppliers.

Qty

Shows the supplier stock availble.

Accessories

Use these feature to Add/View/Remove accessories to this product

Connected customers and customer groups

Use these feature to Add/View/Remove connections to specific Customers/Customer groups to this product

Alternative Products

This allows you to create certain products that can have alternatives which are selectable by your administrators when a customer order is received in the order configurator of your store.

For more information please see our how to guide

Display Categories ADD-ON

With this add-on, you will have the ability to specify additional categories where product should also be listed.

This means that the product will remain in the category set by the portal, but will also be displayed in the category you have specified.

Display categories don’t have any business logic impact.

For more information please see our how to guide

PDF

Used to Add/View/Remove documents to a product. These files may then be downloaded directly by the client from the Product pages in the store.

Bundles

This section allows you to create complex products made up of multiple smaller products to offer to customers. (e.g.) You can create an entire PC system - complete with accessories & software.

Product packages are shown to the customer as a complete package or can be broken down into individual parts.

You can tailor an assortment of product packages that are shown to the customer as a complete product package and one price or broken down into individual parts.

A bundle can be a general product for all of you customers or connected to a single customer and/or customer group. A bundle will be visible under All products → Your products → Bundles.

Create/Edit Product Package

Feature

What it does

Active

Setting the product package as active means it will be visible in the store.

Name

Set the name of the product package.

Created date

Set the date stamp that will show on the product package.

Part number

Enter the SKU you want to give the package.

Selling price

Enter the fixed selling price you wish to sell the product for (excluding VAT). If selling price is defined as 0 sales price will be calculated based on the individual sales prices of the components in the bundle (not based on the total cost of the bundle + markup).

Total cost price

After connecting all the products & saving the package by clicking 'Apply', this will show the total cost of the goods in the package.

Split the package in the basket

Enabling this will break down the package in the customer's basket, so they can see all the component parts.

Tax

Select the tax that the product package is applicable for.

Quantity in stock

Enter the amount of stock you want the store to show.

Check stock for included products

Enabling this will calculate how many packages can be created from the stock levels of the contained products & show that figure as the available stock.

Sorting

Lower numbers will appear higher in the product list.

Description

Enter the description that will show in the store.

Spec

Enter the specification that will show in the store.

Distributor

This must be set to Nettailer.

Manufacturer

Select the manufacturer you want the product to be labelled as.

Category

Select the category & sub-category that the product will appear in.

Image

Upload an image for the product.

When creating a product package, you won't be able to connect products until you've saved the package by clicking 'Apply'.

Connecting products

When you click 'Connect Products' you'll be taken to a page that lists every single product in your store. The first thing to do is use the Search field to find the exact product you want to add into the package.

When you've found the product you want - "click on it to add".

Connected product

Feature

What it does

Quantity

How many of this product are in the package.

Sorting

This affects the order that the contained products are shown in the product package description. Lower numbers will be higher up the list.

Clickable

If the product is flagged as click-able, the customer will be able to click the item description & see the product card.

Buyable

If the product is flagged as buy-able, the customer will be able to click through to the product card & add it individually to the basket.

Show price

This will show the standard sale price of the product in the product package description.

Part number

The individual product's part number.

Name

The individual product's name.

Connected customers and customer groups

If you want the product package to be visible for only a select number of customers, you can connect it to customers or customer groups here. If the package is not connected to any customers of groups, it will be visible to all customers.

Focus Assortments

How to guide available.

How to guide can be found here.

Focus assortments is a feature designed to enable shop owners to create an assortment for individual customers and/or customer groups.

Normal use cases for creating a focus assortment are

A deal with the customer containing a smaller amount of products.
Guiding the customer to their most bought products
Helping the customer find their BID products

You can create two kinds of focus assortments.

Focus assortments with your own categories
Focus assortments with the shops categories

Create/Edit Focus assortments (with the shops categories)

When creating a focus assortment using the shops own categories, all products are to be connected under the tab connected products. This can be done product by product or by using the excel import. Creating a focus assortment this way will show the assortment in the frontend with each product category.

Feature

What it does

Name

The name tag is the name which will be shown in admin when connecting the assortment to a customer and/or a customer group.

Label in front-end

This is the name of your customer will see in the shop.

For all customers

Selecting this will show the focus assortment to all customers that are logged in.

Increased visibility

Visible in menus, search filters, and symbol on products.

Allow customers to edit this assortment

In order for a customer/user to be able to edit an agreement assortment, both this setting and the setting 'Allow update of focus assortments' belonging to the customer/user needs to be enabled

Visible through URL

If enabled this assorment can be navigated directly via URL

Send me an email notification when products expire ADD-ON

The store administrators who checks this notification will receive email alerts regarding the expiration of products included in this assortment. This feature acts as a helpful reminder, ensuring timely attention to any expiring items.

Connect products to customer and customer groups

Search for the product you wish to connect to the focus assortment, now connect the customer or customer group. To remove a product, select to product to be removed and click "Remove connection' at the top of the page.

Create/Edit Focus assortment with your own categories

To create a focus assortment with your own categories click on the “Create Agreement Categories” button. Here you create your own category tree, divided into main- and sub categories.

You can only connect your products to the sub categories.

Use this method to create a focus assortment that groups related products together, such as a printer and its associated toners.

By organizing products in this way, customers will find it easier to locate and purchase related items, enhancing their shopping experience.

Frontend

The front-end view of these two focus assortments in this case will look like this.

How to guide available.

How to guide can be found here.

List of Products

How to guide available.

How to guide can be found here.

Introducing List of Products (LOP) for Streamlined Management

Simplify your administrative tasks and boost productivity with our "List of Products (LOP)" tool. This versatile feature allows you to create and manage product lists once and reuse them seamlessly across multiple areas of your admin interface.

Effortless Organisation: Create custom product lists based on your specific needs, creating a list of any combination of products via indival selection or vai an excel import.
Single Point of Control: Once a list is established, you can easily access and reference it across various admin sections, eliminating the need to recreate the same list repeatedly.
Consistent Updates: When you make updates or changes to a product list, those modifications automatically propagate to all areas where the list is used, ensuring consistency and accuracy.
Enhanced Efficiency: Save valuable time and effort by streamlining your administrative workflows. No more duplicate data entry or list recreation.
Versatile Applications: Use Admin Product Lists for a wide range of administrative tasks, from assigning product tags and image overlays to managing pricing and promotions.
Customisable Control: Tailor your product lists to suit your unique business needs, allowing for flexibility and adaptability as your requirements evolve.

How It Works:

Create Lists: Establish custom product lists form one central location.
Apply Lists: Easily reference and apply these lists from all the tools that support it:
Effortless Updates: Modify lists as needed, and changes will propagate automatically.

Create/Edit/Delete a List of Products.

Feature

What it does

Create

Click to create a new "List of Products"

When creating a new ""List of Products" you will do the following:

Enter the name for this new list in the "Label" field
Enable "Allow connections to multiple objects" if you want to use this list in multiple places. Leave it unchecked if you want to restrict this list from being used in more than one location.

Delete selected

You this option te delete lists that you have selected (click the tick box infront of a "List of Products" to select).

Edit

Select a "List of Products" from the list displayed (if any exsist) on this screen to edit.

List of Products Editor.

Feature

What it does

Edit

Click to edit the label of your "List of Products".

Enter the name for this new list in the "Label" field
Enable "Allow connections to multiple objects" if you want to use this list in multiple places. Leave it unchecked if you want to restrict this list from being used in more than one location.

Delete

Click to delete this "List of Products" from your store.

Connect product

Use this feature to connect an individual product to this "List of Products".

Connect products using Excel

Use this feature to connect multiple products in bul via an excel spreadsheet.

Export

Use these feature to export all the connecte products from this list out of the store.

Remove all

Select this option to remove all currently connect products from this "List of Products".

"Connected options" tab

This tab shows all the features currently connected to or in use by this.

Suppliers

The supplier section provides you with statistical information regarding the feed / feeds provided within you system. To view this information you can click “Statistics” to bring up the content table on how many suppliers are currently in the store, the stock levels, and categorised products containing 1WorldSync data.

You can click on "Statistics" of you want to see how many products each supplier sends to your Nettailer, if they are categorised, have 1WorldSync information and how many the supplier have in stock.

Setting up a store supplier

Here you can configure the supplier details for products you add to the store. Essetially setting yourself up as one of the suppliers in the shop. This is required for products you add or import manually in order for you to identify and process orders internally.

More information is available in the tables below for completing these fields.

Retailer Suppliers (+Add-on)

Please Note

This feature needs to be enabled by Netset. Please create a task in Project Database (PDB) for further assistance.

With this function, you have the ability to create your own distributors on the reseller level. You can configure the loading of availability and price data through FTP. And it´s possible to push orders to the distributors you need to enter a recipient and a sender. The feature does not include any delivery information or other functions as with a full supplier integration.

The addon gives you the ability to add multiple suppliers and multiple FTP file collections.

How to set up a retailer supplier...

Navigate to the "supplier" area of the store administration menu: Products>Suppliers

When enabled the option to create a new supplier is available and the details for the supplier can be populated as per the field descriptions below:

Supplier Information

Function

What it does

Label

The name of the supplier.

Export Id

The suppliers ID is of interest when communicating with other systems.

Weight type

Specify the type of weight used by the supplier. Net weight is exclusive of packaging, manuals, etc.

Product removal delay (days)

Give you the option to specify how many days a product may remain in the store if no longer in the upload.

Order email settings

Function

What it does

Customer number

Your customer number for the supplier.

E-mail, to

E-mail, from

Include product form data in order mail

Allows product form data to be included (if present) in order submission.

Use HTML email

Sends the order via HTLM email

Xsl file

If not sent via HTML email orders will be submitted using this Xsl file structure (Netset's standard file structure is included by default, this tool does allow custom XSL to be uploaded)

After saving the new supplier additional tab and options will be available:

This allows for the options of:

the supplier or the supliers products to be deleted (via 2 new buttons)
an "imports" section (on a new tab)

The import tab gives you the ability to set up an FTP file pick up from a specified location (automatically), a web service or you can manually add a "product" "bids" and/or "bid prices" file by completeing the "download template" and adding the file.

It is worth noting that a file will only be uploaded automatically if a change to the file has been detected from the most recent import (e.g. file size or timestamp has is different).

Additional information on the imports fields can be found in the table below:

Imports fields

Function

What it does

Use headers

Check this if your import files uses headers. Checking this will skip importing the first row.

Use quote separator on text columns

If your import file wraps text columns in quote ("), check this option.

Import categories

The import will try to import categories when the last two columns are filled in with category codes.

Only import existing products

Only import products that exists from other distributors that has this setting unchecked.

Margin

Add a fixed percent to each product cost price before importing.

Using web service as import method

Function

What it does

Key

Set a unique identifier to authenticate requests.

URL

Auto-generated endpoint URL including the key.

Username

Password

Set a password for web service.

Make a POST requested with JSON format:

{ "products": [ {
"sku": "INSERT SKU",
"part_no": "INSERT PART NUMBER",
"manufacturer": "INSERT MANUFACTURER",
"description": "INSERT PRODUCT DESCRIPTION",
"price": "INSERT PRICE",
"quantity": "INSERT STOCK QUANTITY",
"weight": "INSERT WEIGHT",
"ean": "INSERT EAN NUMBER",
"condition": "INSERT CONDITION",
"cat1": "INSERT CATEGORY",
"cat2": "INSERT SUB CATEGORY",
"min_sales_qty": "INSERT MINIMUM SALES QUANTITY"
}, {
"sku": "010-00123-12",
"part_no": "010-00123-12",
"manufacturer": "Netset",
"description": "18x OEM USB",
"price": "500.00",
"quantity": "0",
"weight": "0",
"ean": "000000000123",
"condition": "0",
"cat1": "A",
"cat2": "B",
"min_sales_qty": "0"
}]
}

Using the manual file upload template

The file should be a tab delimited text file, with headers on the first row. To speed up the transfer it should also be zipped, in which case it should have the file extension .zip.

For the stock file only the columns "SKU" and "Quantity" should be included. In the price file, you should not include the Quantity column. The manual import as well as the price and stock file should include all necessary columns. Category columns are optional and are dependant on the "import categories" supplier import setting.

NOTE: Any products not in the file will be automatically deleted! The category of an existing product can only be updated if the product is uncategorized or if the product is only bound to the retailer in question.

Columns:

SKU - The distributor's part number

Part no - The manufacturer's part number

Manufacturer - The manufacturer name This should match the name of the manufacturer in the store.

Description - Description of the product

Price - The cost price of the product.

Quantity - The current stock.

Weight - Weight in kilograms.

EAN - EAN/UPC code

Condition - 0 = new, 10 = refurbished and 20 = used.

Cat1 - The products category code for main category.

Cat2 - The products category code for sub category.

Min sales qty - The minimum sales quantity

System Suppliers

The system supplier section displays a list of all the currently integrated suppliers. It shows which are selected for use in your store and gives you information about the last feed you received from each supplier.

Please Note

Suppliers needs to be enabled by Netset. Please create a task in Project Database (PDB) for further assistance.

From this screen you are able to disable any supplier feeds quickly should the need arise by unticking the active selection box next to the supplier name. Products from that supplier will no longer be available to buy from your store. It should be noted that you will need to request the supplier is switched back on by Netset support as you will not be able to reactivate the supplier from this screen.

A list of available suppliers currently within Nettailer is available here.

You may also get statistical information regarding the feed / feeds provided within you system. To view this information you can click “Statistics” to bring up the content table on how many suppliers are currently in the store, the stock levels, and categorised products containing 1WorldSync data.

Import settings

There are some settings here that you may enter to help ensure that any errors from suppliers feeds are not imported into your store, preventing your stock or pricing to be incorrect.

Setting

What it does

Minimum number of products (% of previous import)

If import contain less than x% of products compared with previous import the import is skipped

Products with purchase price lower than limit skip below checks:

If product have purchase price lower than this value, below checks are skipped and is not included in the maximum limit

=> Purchase price % difference before rejection

During import, new and current purchase price are compared. If new price is less than x% of current it’s considered as 'error/ low price'. Used in combination with setting below.

=> Maximum rejection % limit

If the number of products with 'error/low price' exceeds the specified limit the entire import will be rejected.

Minimum number of products from the supplier on a manufacturer before below checks:

The minimum number of products from a manufacturer within supplier file before the limits below will apply

=> Purchase price % difference before rejection on a manufacturer

During import, new and current purchase price are compared. If new price is less than x% of current it’s considered as 'error/ low price'. Used in combination with setting below.

=> Maximum rejection % limit on a manufacturer

If the number of products with 'error/low price' on a manufacturer exceeds the specified limit the entire import will be rejected.

Purchase price change limit

If the new purchase price is lower than limit% of the current/last supplier price the product will not be update. For example 30% of last price 100, so price change <30 will be skipped.

Minimum prices

With minimum prices you can set rules for what the shop should do with products that cost below X during an import.

Function

What it does

Minimum purchase price breakpoint

Set the minimum price in X currencies

Strategy on minimum purchase price

Import product = As if the setting was inactive
Remove product = Makes sure to not import the product
Set price to 0 = Will set the product as "Call for price" and will not be able buy

Normally only Netset employees use the settings in this view.

Supplier Import Logs

This feature provides you with a clear window into the inner workings of your store's imports. It's your go-to destination to review and track the progress of these essential operations. Within Supplier Import Logs, you'll find detailed records featuring the supplier's name and corresponding timestamps for the most recent stock and price imports. Stay informed, make data-driven decisions, and ensure the seamless flow of information between your store and trusted suppliers.

Manufacturers

Info

This section lists every manufacturer that is in Nettailer. Whilst you cannot edit the manufacturers which come from Supplier feeds, you can create new manufacturers (such as your own brand to sell custom-built PCs).

Create/Edit Manufacturer

Feature

What it does

External id

If you know the 1WorldSync ID, enter it here.

Active

Enable this if you want the manufacturer to be visible in your store.

Label

Enter the name of the manufacturer.

Home URL

Enter the manufacturer’s website, if you know it.

Show in drop down

Enable this if you want the manufacturer to show in drop down menus.

Image

It's good to show the manufacturers logo. If they have one, upload the image here (.JPG, .PNG or .GIF are recommended).

How a product is identified in Nettailer.

In Nettailer a unique product is identified as Manufacturer Name + Manufacturer Part Number + Product condition and for each combination, the shop creates and maintain a unique product/product-id. Read more here ->

Product Range Limitations

Info

The product range limitations acts like a black-list - hiding certain products from all customers or selected customers or customer groups.

You can hide products, categories of products or entire manufacturer’s by selecting them from the drop down selection box. You may wish to only hide products for a limited time, or only when customers are not logged in.

If you want to hide more products than you want to show, use the 'Product range' instead.

Create/Edit Product range limitation

Feature

What it does

Label

Give your limitation a meaningful name.

Start date

Enter the date from which you want the products to be hidden.

End date

Enter the date on which you want the limitation to be removed. For example, setting the end date to 31/12/2012 means that the products will be visible on 01/01/2013.

Type

Select who you want the limitation to affect; General - no customers will be able to see the products Customer connected - specific customers won't be able to see the products when they're logged in Not logged in - customers who are not logged in won't be able to see the products.

Apply only in

Select the ONLY area you want the limitation to affect Export - Enabeling this will mean the products can be found in the store, but will be EXCLUDED in any exports created by the store. Navigation - Enabling this will mean that customers cannot browse to the products through the category tree, but the products will be shown if they occur in search results.

Manufacturer

If you want to hide products from a specific manufacturer, select which one here. Leaving this as 'Select option' will hide products from all manufacturers. If you are hiding a specific product, you don't need to select anything here.

Category

Select the category & subcategory of the products you want to hide. Leaving this as 'Select option' will hide products from all categories. If you are hiding a specific product, you don't need to select anything here.

Product

If you want to hide a specific product, enter the part number here.

Connect customer or customer group

This option will only appear if you have picked 'Customer connected' in 'Type'. To connect a customer, simply click the red link, find the customer you want to affect & click them.

Product Range

Info

The product range acts like a white-list - hiding all but certain products from customers. If you want to show more products than you want to hide, use the '' instead. Product range allows you to show only specific products, categories of products or entire manufacturer’s products in your store. If there are specific customers you want to show certain products to, you can connect the range to customers or customer groups and even specify start and end dates.

Create/Edit Product range selection

Product Variations

Nettailer Tutorials: Product Variations Video

Product variations allow for the grouping of products (usually of the same model) where there may be variations in the model itself. For example a device or handset that comes in various different colour options.

A product variation can be set up to allow these products to be linked together and allow the user to select through all the different options available from the product screen without having to search for each variation separately.

A product can only be part of one Product variation, if multiple is connected only the first will be used.

To set up a new variation group use the "create" option.

Here you will need to give the product variation a name to identify what it is for and create at least one attribute name (e.g. colour).

You can then add all the various values (in this case colours) associated with this product by selecting the "add value" option under the attribute.

Multiple combinations of attributes and values can be set up - e.g. colour and storage capacity:

Attribute

Value

Colour

Red

Green

Blue

Yellow

Storage Capacity

128GB

256GB

512GB

Once the attributes and values have been set up, you will then have the option to create the links to those products - for example by selecting the values for Red 128GB this can then be linked to a specific part number for that specific variation.

Once all the value combinations have a product associated to them, the product can be viewed on the shop front - where newly created drop down options will be available and in this example the combination of colour and storage capacity can be selected by the user:

Supplier Import Filters

Import filters allows you to remove a specific manufacturer from a supplier during price file import. Inside each import filter you will then get a list of all SKU's that is filtered away.

Feature

What it does

All changes are applied during the next distributor price file import.

Flags

In this part, you can set special conditions for the selected product range.

You have three different flags to choose from;

Buyable out of stock
Freight free
Buyable at zero price
Hide product price for customers in basket and order history

Activation of these flags applies to the entire store's range, for all users and can not be connected to specific customers.

Common to all these flags is that you select the current range, to which the setting should apply, with the following choices.

You start by selecting, including, a product range by selecting one of the following options;

Feature

What it does

You can then combine the above range selection with excluding any subcategory, manufacturer or product.

Here are some examples;

In the example above, we have selected the subcategory Servers / Servers - Blade and flagged these products as free shipping.

In this example, we have selected the main category Backup & Data Storage and made these products available at zero prices, but excluded the manufacturer D-Link.

Top Sellers

The top sellers section is displayed on the left hand side of the store. This is based on orders that your customers have placed. You can choose how many are shown by changing the display quantity in Setting > settings> promotions and edit the free text boxes.

Create/Edit Top seller

Feature

What it does

Prio

This sets the priority of the item. Lower numbers will have a higher priority & therefore appear higher in the list.

Product

Enter the search criteria for the product & click search. You can then simply click the product you want, or refine your search criteria.

To remove a top seller from the list, simply click on it & then click 'Delete'.

Warehouses - ADD-ON

If you store your stock in multiple warehouses then you can reflect this in store. You can create warehouses and virtual warehouses and manage where the stock is situated. However should you not want warehouses visible to customers - stock levels can be merged by disabling Settings > Settings > Products > Stock > 'Separate stock per warehouse'.

Create/Edit Warehouses

Weight

Gross Product Weights let you accurately calculate the cost of shipping in shipping matrices. This section lets you set products weights for products you have created or imported.

Create/Edit Weight

Feature

What it does

Product

Enter the product name or part number and click 'search'. You can then either select the product you want to modify, or refine your search.

Weight

Enter the weight in grams.

Product Forms - ADD-ON

ADD-ON

This is a bolt-on feature and not part of the standard Nettailer.

A product form allows you to collect extra information regarding a product from a customer

Create/Edit Product Form

Feature

What it does

Label

Name of the product form. Shown both in the backend for the admin to identify a product form as well as shown in the frontend when a customer fills out the specific product form.

Header

Shown in the frontend as a header

Description

Shown in the frontend as a description

Only one form per order row

If this box is not checked a customer will have to fill out three (3) forms when ordering three (3) of a product that has a product form connected to it.

Select boxes are searchable in the front end

If you are using select boxes as a type under fields, these select boxes will now be presented with a search field to allow easier searching when presented with many alternatives.

Fields

Feature

What it does

Label

Name for your type box shown to the customer in the front end.

Type

Textbox: This allows you to create a textbox in which the customer can write up to a specified number of letters set by you in rows and columns.

Checkbox: This allows you to create a checkbox shown to the customer in the frontend.

Select box: This allows you to create a drop-down menu where the customer can choose one of the options presented. These can be searched if you have used "Select boxes are searchable in front end".

Two-level Select box: Allows you to create an option for labels as in the pictures shown below.

Sorting

Sorting of your options. 0 is first.

Mandatory

Makes the option mandatory.

Connected field in search

Adding Products to your new product form

Once you have saved your new product form for the first time, you will be presented with additional options to add products either by searching for them in your store using a part number, or by uploading an excel file import

Connect Product:

Using this option you can then search for a part number and if available in your store, you will be able to connect this product to your new product form.

Connect products using Excel:

Using this option, you can connect multiple products at the same time:

Download the template and add the part numbers you wish to add to this product form. Then upload the file and the product form will be updated across multiple products.

If you have existing products connected, you can use the functionality "full file import" to completely erase any existing products and upload a brand new set of products for the form, or if unchecked, you can add any products that are new on your latest import.

Export

Use this feature to export a list of all the products connected to this "Product form".

Remove all

Use this feature to remove all the products connected to this "Product form".

Connect

Use this feature to link an existing "List of Products" to this "Product form."

Create

Use this feature to generate a new "List of Products." This new "List of Products" will be linked here and accessible in other admin areas for reuse.

If you have several connected "List of products" your updates should be made directly on the "List of products".

Disconnect list

Use this feature to detach the selected connected "List of Products" from this "Product form."

Connected customers and customer groups

If you want the product form to be visible for only a select number of customers, you can connect it to customers or customer groups here. If the product form is not connected to any customers or groups, it will be visible to all customers.

Product Notification

If the notify me feature is switched on, this is the area that displays the list of "Notify Me" information. When a product is out of stock and the notify me button is pressed an entry of what that product is and who requested it is produced. Here you may manage those notifications. Giving you the option of supplying the product when its back in stock or offering the customer a comparison.

The "notify me" may be enabled via Settings->Products->"Disabled buy button"

These notifications will be deleted after 3 months automatically

1WorldSync SKU

This feature allows you to check to see if a product has all the rich content provided by 1WorldSync (CNet). Including images descriptions and specifications.

All you have to do is enter the product information into the search boxes and click filter. If you product is included it will appear on a list at the top of the screen.

Configurators

Aurdel Cable Guide

All keys presented in this page are fictitious and they do not refer to the data of any specific customer

Aurdels customer portal

Log in with the login details you received from Aurdel on their customer portal.
Click on "My account" twice at the top right and then on cable guide as shown in the image below.

Product guide key

At the bottom of the page is a URL (see image below). Copy the key that is in the URL. For example, the URL can look like this: https://aurdel.com/se/sv/cableguide/index/index/hash/0f6eb02008e141c9a6446f2f3fdab699
The key in the above example is: 0f6eb02008e141c9a6446f2f3fdab699

Insert key

Go to the admin interface in your Nettailer shop. Navigate via the menu to Settings -> Settings. Then click on the "Configurations" tab. Find Deltaco in the list.
Paste the key under the following field “Product guide key”. Click save.
Navigate via the menu to Settings -> Domains.

The cable guide currently only supports one domain.

Aurdel cable guide page

Enter the following in the “Link Mask” field (see image below): https://Domän/guides/break_iframe?partNo={{manufacturer_part_number}}
Replace "Domain" in the link above with the domain for your shop.
Enter the domain for your shop in the "Domains" field.
Save

Expired Products

Several parts of your store are affected when products expire or are removed by suppliers. Expired Products gives you a better overview and easy access to all affected elements (e.g. quotes, focus assortments etc). Each tab shows expired products for that specific element and the list is updated automatically.

Pro tip: Check Expired products regularly to catch changes early.

Product Option Groups - ADD-ON

ADD-ON

This is an ADD-ON feature and not part of the standard Nettailer

Please be aware that both Product Options and Product Option Groups are included in the same add-on package called "Product Options."

Connect accessories or allow your customers to configure their product with the Product options feature. It is a powerful and diverse tool for upselling, cross-selling and increasing value to your products and services. This page will explain Product Option Groups, the second part of the Product Options feature. For more information about how to create different options, please see Product Options.

Click Create to choose a main product and attach previously made product options.

Setting

What it does

Label

Name your product option group

Display Label

The name is shown in your store

Position

"Top" places the options next to the product images. Suitable for fewer options

"Tab" places the options beneath the product images. Suitable for configurations and numerous options

Recalculate price when selecting options

Updates the total price as the options are added/changed

Customer-specific

Make the options available for specific customers or customer groups. This section will be available after you save these settings

Link in basket

Multiply or remove the whole configuration in the basket. Uncheck if customers are allowed to add/remove single products

Unmodifiable in basket

The configuration can not be multiplied in the basket, however, it is possible to remove it

Saving the settings above will open up three new tabs

Feature

What it does

Product options

Connect desired product options and decide sorting order

Connected products

Connect main products (that all your options will be connected to)

Connected customers and customer groups

Connect the product option group to selected customers and customer groups

Product Options - ADD-ON

ADD-ON

This is a Add-On feature and not part of the standard Nettailer

Please be aware that both Product Options and Product Option Groups are included in the same add-on package called "Product Options."

This page will explain Product Option Groups, the first part of the Product Options feature. For more information about how to connect options to the main product, please see Product option groups - ADD-ON.

Click Create to start putting together your product options.

Setting

What it does

Label

Name your product option

Display label

The name is shown in your store

Description

Adds a description above the Product option section

Mandatory

Customers must choose at least one option

Multiple choices

Allows multiple options to be selected

Add None-option

Allows customers to choose "nothing"

None-option label

Name your "nothing", e.g "No monitor" or "No service agreement"

None-option preselected

Have the non-option preselected

Link to products

Creates a direct link from the option to the product page

Once you have saved this "option" you will then be presented with a "Create" button.

This is where you are able to connect all the products you what to include in this "Option" list.

Setting

What it does

Product

Select the product you want to add to this "option".

Quantity

Set the quantity of this item you want to make available in this "option".

Hide quantity if quantity is one

Enables admins to hide the quantity box when the value above is set to one, thereby preventing users from changing the quantity of units for configuration on this specific product.

Sort order

Set the order in which this item will appear against others that you have connected to this "option". The lower the number the higher up the order items will be listed.

Preselected

Set where this option is preselected by default.

Mandatory

Set if this item is mandatory for this item to be included in the purchase of the item this "option" is attached to.

Fixed quantity in basket

With this setting, the customer will only get the product-option item once, even if they buy the main-product several times.

Let the customer choose the quantity

With the setting enabled the quantity box next to this item will be editable allowing the user to specify the quantity of this item to add to the cart.

Display quantity in stock

When this feature is enabled, the store will show the available stock quantity for this product.

Asset Inventory - ADD-ON

ADD-ON

Our Asset Inventory module helps your end-customer keep track of their IT equipment and other tools related to their organisation. This add-on will help them simplify the overview of the hardware, the life-cycle management, and their ability to run operations and earn profit. The end-user can track their assets, where they are, how much they cost, and more.

As asset inventory is an add-on with extra cost, you will need your sales representative to help you implement and set up the module.

To learn how to set up, please see our "How-to guide"

Shipping Matrices

The Shipping matrices offer a powerful & flexible way to manage how much your customers are charged for delivery.

Create/Edit a Shipping matrix

Feature

What it does

Label

Give your matrix a unique meaningful name.

Label in order

This is the label that the customer sees on their order & invoice.

Article number

If you export orders, this is the stock code that will be exported.

Customer specific

Select this if the matrix is for a specific customer or group of customers. Enabling this will show the customer selection information at the bottom of the page.

Base cost

This is the standard cost of the delivery.

Percent of order value cost

Set a percentage for the store to calculate shipping cost against the order value.

As with every price in the back end of Nettailer, the base cost should be entered without VAT.

Delivery

Feature

What it does

Delivery specific

If you want to give the end user multiple delivery choices (E.G. Next day, economy delivery, Saturday delivery, etc.,) select this box.

Delivery options

If the Matrix is delivery specific, pick which delivery or deliveries it applies to.

Geographical area

Feature

What it does

Area specific

Tick this box if you want this shipping matrix to be area specific

Countries List

Weight

Feature

What it does

Use

If you want shipping to be calculated based on the weight of the goods in the basket, select this box.

Weight(g)

Enter the lower & upper weights (in grams) of the weight range.

Cost

Specify the additional cost that will be added to the base cost.

Distributor

Feature

What it does

Multiple distributor modifier - Add to

Adds a cost to the shipping matrix for orders that require stock from multiply suppliers. Will be applied once for every distributor after the first. This setting adds a specific amount per distributor

Multiple distributor modifier - Multiply with

Provides an exponential increase based on the number of distributors

Use distributor modifier

Tick to enable this feature, takes into account the values specified under Supplier settings

Multiply with the number of distributors

This may be used to disable the first options value from multiplying for every supplier attached to the order. Instead you can use the base value as an absolute amount if more than one supplier is used or you may specify the min or max amount of times to multiply the value by regardless of how many suppliers are used to fulfill an order.

Min/max cost

The Min/max cost enables you to charge different costs of delivery depending on the cost of the goods in the basket in a similar fashion to Price logics.

Feature

What it does

Order value

Select the range of order values.

Min / Max

Enter the min & max price for delivery.

Example Shipping Matrices

Example fixed price Shipping Matrix

Setting

Value

Label

All orders £8 delivery.

Label in order

Standard Delivery

Article number

CAR-DEF

Customer specific

Base cost

6.66

Delivery

Value

Delivery specific

yes

Delivery options

Standard Delivery

Min/max cost

Value

Order value

0 - ∞

Min

6.66

Max

6.66

In this example, the Standard Delivery will cost £6.66, irrespective of the value of the goods ordered.

Example of free delivery for any order over £75 (inc VAT)

Setting

Value

Label

Free delivery over £75

Label in order

Standard Delivery

Article number

CAR-DEF

Customer specific

Base cost

6.66

Delivery

Value

Delivery specific

yes

Delivery options

Standard Delivery

Min/max cost

Value

Order value

0 - 62.49

Min

6.66

Max

6.66

Order value

62.50 - ∞

Min

0.00

Max

0.00

In this example, orders with a value of over £75 inc VAT, will not be charged delivery.

Example of delivery calculated by weight of goods

Setting

Value

Label

Delivery by Weight

Label in order

Standard Delivery

Article number

CAR-DEF

Customer specific

Base cost

0.00

Delivery

Value

Delivery specific

yes

Delivery options

Standard Delivery

Weight

Value

Use

yes

Lower Weight(g)

Upper Weight(g)

Cost

249

3.00

250

999

5.00

1000

2499

7.50

2500

4999

10.00

5000

12.50

In this example, a small order weighing less than 250g will attract a £3.00 delivery fee, but heavier orders will cost more, up to a maximum of £12.50.

Example of shipping calculated depending on how many suppliers are involved in the order

Setting

Value

Label

Delivery by Supplier

Label in order

Standard Delivery

Article number

CAR-DEF

Customer specific

Base cost

7.20

Delivery

Value

Delivery specific

yes

Delivery options

Standard Delivery

Supplier

Value

Supplements for several suppliers

1,2 (Multiplied with)

Use extensions from supplier

yes

Min/max cost

Value

Order value

0 - ∞

Min

7.20

Max

7.20

In this example, an order containing products from multiple suppliers will cost 20% per supplier;

Number of suppliers involved

Cost ex VAT

Cost incl VAT

1 supplier

7.20

9.00

2 suppliers

8.64 (7.20x1,2)

10.8

3 suppliers

10.368 (8.64x2)

12.96

With two suppliers involved, shipping will cost the customer £10.8 incl. VAT.

Delivery Options

IMPORTANT There must always be at least one Delivery option set up and correctly configured for the store to function.

In this section you will be able to add and change those deliveries you want to offer your customer in the check-out.

To create a new delivery you click on "Create".

For every delivery option you can add price, for which payment option it will be combined with and so on.

You can add which option that should be default for the customer on her/his customer card.

Note: There's a connection between delivery- and payment options.

Delivery options

Allow

Choose which customer types that will be able to use this delivery option.

Payment options

Choose which payment options that will be able to choose with this delivery option. Don't forget to choose which one that should be default ticked for the customer.

Delivery Sites

Manage cross-shipping further by adding cross-shipment addresses and connecting them to different administrator accounts, delivery options and even choose between drop and cross-shipment on order level.

Basic information is below, detailed guild can be found here: Nettailer - Cross shipment handling

Connecting delivery site to admin

Go to Customers & users/Administrator and click on the administrator account to which you would like to connect one of your pre-defined delivery sites.

Choose delivery site on order level

In the Contact info tab, uncheck Is direct delivery to open up all fields in Cross-shipment address section.

Connect delivery site to delivery option

When creating or editing a delivery option, go to the Cross-shipment tab and check the Use cross-shipmen address checkbox.

Category Settings

Not every product from distributors has gross weight information available. Some distributors only supply us with the net weight of products (that is, the weight of the actual product without packaging & accessories). Some distributors don't give us any weight whatsoever! The Category Settings allow you to put a safety net in place when there's no weight information available.

Weight(g)

Feature

What it does

Use

This will enable the manually entered weight when there is no product weight available.

Default

Enter the weight you want to use for products with no weight available. It has been separated into categories to allow you to fine tune your assumptions - for example, Cables should obviously weigh less than Printers.

Override

If this is selected, all CNet & Distributor weight information will be ignore in favor of the manually entered value.

All weights should be entered in grams.

Net weight(g)

Feature

What it does

Use

This will enable the adjustment of the weight where only net weights are available.

Modifier

Enter a numerical value to affect the net weight.

Modifier type

This will change the behavior of the modifier. 'Multiply with' will multiply the net weight by the number in the 'Modifier' field. 'Add to' will add the net weight to the number in the 'Modifier' field.

Cost for export

Unfortunately, the calculations for delivery cost based on weight are too complex to be run & when exports are generated. This means if you want to export different costs of shipping for different items, you must enter a general delivery cost for the product category.

Feature

Cost for export

Use

this will enable the cost of delivery to be exported by category.

Cost for export

Enter the cost of delivery for products in that category - this will only affect the price shown on exports.

Supplier Settings

If a product is available from more than one place (e.g. your warehouse and you supplier(s)), Nettailer may well be given more than one weight. Nettailer will also attempt to use the gross weight supplied by CNet, so it's important to decide which weight to use if there is a conflict.

Supplier priority for weight

Enter the priorities you want Nettailer to use when calculating the weight of goods in the basket. Low numbers are a higher priority. If a high priority source does not provide the weight, Nettailer will automatically move to the highest priority source which has weight available.

Geographical Areas

The Geographical area section is used to define more specific shipping properties for all the countries you choose to ship to from your store. Here you would create all the labels for countries you want to add more precise shipping costs to that you would later add in Shipping matrices.

Setting

What it does

Label

Give this Geographical area a name

Countries

Select the Countries you want to include in this Geographical area

Post Codes

Here you may choose from the drop down menu which postcodes to include in this geographical area. The options are: All: All post codes using the selected country will be included in the geographical area Prefixes: Post codes you put here ONLY will be included in this geographical area Intervals: Post codes between (and including) your entries here will be included in this geographical area

Marketing

This is where you can create all the presentations for products, packages, promotions and banners that are visible on the front page of your store for both general and specific customers. Use Promotions to structure your front page and highlight information that you want your customers to see.

You can get a quick introduction to store layout and design from the following link:

Promotion items
Promotion pages
CMS pages
Front page sections
Menus
Page footer
Page header
Vouchers
Mail forms
Documents (EOL)
Search Linking
Image Overlays
Additional Product Text - ADD-ON
Product Tags

Promotion Items

This is where you can create all the presentations for products, bundles, offers, and banners that are visible in your store for both general and specific customers. Use promotions to structure and highlight information on your front page.

USEFUL TIP You can save your search filter settings. On future searches, you can just select a preconfigured search instead of having to select and configure all the filter details every time.

To create a promotion, follow these steps:

Click on "Create".
Choose the type of promotion you want to create from the options in the drop-down menu:

Promotion Name

Promotion Description

Product

Creates a mini product card containing text, images, and the price of the product. It will also provide a like-product page.

Text

Creates a box containing text. This can also contain HTML code or JavaScript for custom presentations

Image only

Creates a box that displays an image

Slide show

Creates a box for a slide show of images

Flash

Creates a box that can contain your flash presentations

Document

Group of products

Same as Product but highlights several products instead of just one

Administrator

Allows the creation of a box containing a salespersons information

Custom content

Create a promotion containing a user made Content (created in Content pages section)

Automatic product*

Highlight random products that meet pre-determined conditions

*Only availble if feature is included in your Nettailer package

Once an option has been selected a new page will open with more setting options. Note that it is not possible to change the type of promotion once one has been chosen. To change promotion type, please create a new promotion.

Product/Text/Image Promotions

General Settings

Setting

What is does

Name

Name your promotion

Start date

Set the date you want the promotion to start. This is handy if you want to create promotions in advance of the actual start date giving the sales team time to learn about the promotions before they go live

End date

Set the date you want the promotion to end, once this date arrive the promotion will no longer be displayed in your store

Desktop

Make the promotion visible on desktop version of your store (This setting is EOL and only relevant to Nettailer Classic stores)

Responsive

Make the promotion visible in the RWD version of your store

Position and size

Setting

What it does

Promotion placement

Here you can select where on the store you want your promotion to appear First page – will place your promotion in the body of the first page To the left – will place your promotion in the left hand column of your store (Legacy setting for "Classic" stores only) To the right – will place the promotion on the right had column of the store (Legacy setting for "Classic" stores only)

Category – will place your promotion within a specific product category (on a main category or sub category)

Section

Size

Determines the size of your promotion, small or large (This setting is EOL and only relevant to Nettailer Classic stores)

Size, responsive

Determine how many promotions there will be on each row in responsive web design. The promotion size will scale based on screen size

Except from randomisation

If this is ticked then your promotion will not appear at a random sort order. This makes the sort order of this promotion absolute

Sort order

Fill out a sort order to determine where the promotion to be displayed on the page. Promotions appear in ascending sort order. A lower sort value means that promotion will appear higher up the page

Used only when “Except from randomisation” is ticked.

Please note that customer-connected promotions have priority over the sorting order if the "Sort promotions with the connected customer as priority over the sort value" setting is on. This setting is found under Settings > Settings > Promotions

Text

Setting

What it does

Heading

Add the name heading for your promotion, It is shown in bold above the text

Text

Add text for the promotion, just a few lines about a product to draw the customers attention

Image

Setting

What it does

Picture alignment

Here you determine the alignment of an image within your promotion box. Left, Right or Center (This setting is EOL and only relevant to Nettailer Classic stores)

Image

Used to upload your image, Browse for your file and once the apply button is pressed this will upload to this promotion

Note: If a product is missing an image altogether, we recommend that you upload an image to the product card. That way both the product and the promotion gets an image.

Image, mobile

Used to upload your image for mobile devices, Browse for your file and once the apply button is pressed this will upload to this promotion

Note: If a product is missing an image altogether, we recommend that you upload an image to the product card. That way both the product and the promotion gets an image.

Don't re size the image

By default the site will re size an image uploaded to fit into the promotion at a per-determined size. If you want to use the image original size then click here.

Product

If you want to make a promotion based on a product already on your store, then you can enter its part number here and once it is selected, this will automatically fill your test and image properties for you.

Slide Show Promotion

Upload multiple pictures and display an image for a set number of seconds before it goes to the next slide. You decide how many seconds each image should be displayed under "Duration". "Mode" allows you to change the transition of a slide, the options available are Vertical, Horizontal or Fade. You may then change the direction in which your images slide, using the direction setting.

Flash Promotions

Flash promotions are supported but not created by Nettailer. You can upload your flash promotion and set its size in this section.

Document Promotions - (This setting is EOL and has been replaced by CMS Content)

General Settings

Setting

What it does

Name

Name your promotion

Sort Order

Fill out a sort order to determine where the promotion to be displayed on the page. Promotions appear in ascending sort order. A lower sort value means that promotion will appear higher up the page

Note Used only when “Except from randomisation” is ticked.

Please note that customer-connected promotions have priority over the sorting order if the "Sort promotions with the connected customer as priority over the sort value" setting is on. This setting is found under Settings > Settings > Promotions

Start Date

End Date

Set the date you want the promotion to end, once this date arrive the promotion will no longer be displayed in your store

Position and size

Setting

What it does

Promotion placement

Here you can select where on the store you want your promotion to appear. First page – will place your promotion in the body of the first page

Except from randomisation

If this is ticked then your promotion will not appear at a random sort order. This makes the sort order of this promotion absolute.

Document

Document - Here you may can select the document you want to show up in the store from a drop down menu.

You must have created a document prior to setting up this promotion to select it here. Documents are created in the Document section.

Group of Products

General Settings

Setting

What is does

Name

Name your promotion

Start date

End date

Set the date you want the promotion to end, once this date arrive the promotion will no longer be displayed in your store

Desktop

Make the promotion visible on desktop version of your store

Responsive

Make the promotion visible in the RWD version of your store

URL

After this promotion is saved, the store will generate a URL that you may then use in other promotions to navigate directly the the list you created in this promotion.

Product

By entering multiple article numbers, separated by ';', you can automatically add multiple products to the promotion

Position and size

Setting

What it does

Promotion placement

Category – will place your promotion within a specific product category (on a main category or sub category)

Section

Size

Determines the size of your promotion, small or large

Size, responsive

Determine how many promotions there will be on each row in responsive web design. The promotion size will scale based on screen size

Except from randomisation

If this is ticked then your promotion will not appear at a random sort order. This makes the sort order of this promotion absolute

Sort order

Fill out a sort order to determine where the promotion to be displayed on the page. Promotions appear in ascending sort order. A lower sort value means that promotion will appear higher up the page

Note

Used only when “Except from randomisation” is ticked.

Text

Setting

What it does

Heading

Add the name heading for your promotion, It is shown in bold above the text

Image

Setting

What it does

Picture alignment

Here you determine the alignment of an image within your promotion box. Left, Right or Center

Image

Used to upload your image, Browse for your file and once the apply button is pressed this will upload to this promotion

Image, mobile

Used to upload your image for mobile devices, Browse for your file and once the apply button is pressed this will upload to this promotion

Don't re size the image

By default the site will re size an image uploaded to fit into the promotion at a per-determined size. If you want to use the image original size then click here.

Copy image from Product

Type a part number in here for the store to use the image from this product for the group of product image.

Administrator

You may now add a promotion the the store containing your salesperson information to the customer. This can be configured to allow different customers to see specific salespeople.

General Settings

Setting

What it does

Name

Name your promotion

Sort Order

Fill out a sort order to determine where the promotion to be displayed on the page. Promotions appear in ascending sort order. A lower sort value means that promotion will appear higher up the page

Note

Used only when “Except from randomisation” is ticked.

Start Date

End Date

Set the date you want the promotion to end, once this date arrive the promotion will no longer be displayed in your store

Desktop

Make the promotion visible on desktop version of your store

Responsive

Make the promotion visible in the RWD version of your store

Administrator

Setting

What it does

Administrator

Show administrator for logged in customer

Select to make this promotion only visible to users that are logged in (if not enabled this promotion will always be visible in the store)

Title

Used to specify the administrators title

Description

Used to specify the administrators description / additional information

*Additional contact information and images for administrators are pulled from the Administrator account created in the Administrators section.

Position and size

Setting

What it does

Promotion placement

Category – will place your promotion within a specific product category (on a main category or sub category)

Section

Size

Determines the size of your promotion, small or large

Size, responsive

Determine how many promotions there will be on each row in responsive web design. The promotion size will scale based on screen size

Except from randomisation

If this is ticked then your promotion will not appear at a random sort order. This makes the sort order of this promotion absolute

Promotion Pages

USEFUL TIP It is possible to create and manage your own promotion pages in Nettailer. This feature can be used, for example, to clarify campaigns such as "HP Campaign" or "LG Race". The new page appears as a menu option in the Offer menu. The promotional page you created becomes selectable when you create a promotional item on it. To link to this promotional page from other places in your store, use the URL that is created for you in the URL section of the editor.

Create or edit the promotion page

To create a new campaign page, click "Create".

Feature

What it does

Name

This is the name of the campaign page. Keep in mind that this is the one that will be visible in the shop under "Offer".

Sorting

Specify the order in which you want the offer to be published. A lower number means earlier. If you have multiple campaigns that use images or text, as shown below, the campaign with the lowest sort will appear.

Include in all products menu

Include the promotions page in the All Products menu

URL

The URL for the promotion page can now be specified by the creator by using this field

Metadata Title

This is one of the most important metadata fields. It's typically used as the title of the page in search engine results and browser tabs. It should be concise and descriptive of the page's content.

Metadata Description

This is a brief summary of the page's content. It appears in search engine results below the title tag and helps users understand what the page is about. It should be compelling and relevant to encourage clicks.

Do not forget to click on "Save & Close".

CMS Pages

Feature

What it does

Label

The name of your custom page. This is also used when locating the page to set it as a customer specific page.

Page type

Choose from predetermined pages which are linked to from different parts of the store or choose custom page to create your own.

URL

Give your page a unique URL in order to link to it. (useful if you want to link to the specific page from a picture)

Title

Used for metadata

Description

Used for metadata

Save page to access content.

Pages can be created for all your available languages by pressing edit page.

USEFUL TIP A guide on how to use the page editor can be found here.

USEFUL TIP To insert a mail form into a CMS page, you will first have to create a form in the mail form editor (instructions availble here).

Edit a page as HTML if you wish to implement your own HTML code.

Front Page Sections

Under "sections" in the administration section there are several options; banner section, document section, image section and promotion section. Each section is named and can be date controlled. You can also set sort order and make them customer-connected and you can also choose to show them if the customer is logged in or not

Feature

What it does

Banner section

Allows you to upload one or more images to the banner. The images are uploaded under sections. If you want several banners on the first page in different placements, you need to create a banner section for each banner and then put a sort order on them.

Custom content section

Allows you to add content that you created in the content editor via the WYSIWYG editor or HTML editor.

Document section

If you want to upload documents on the front page, you need to create a document section.

Image section

Makes it possible to upload images, which is done under the image section. You can upload a maximum of five (8) images in a row. If you want several image sections on the first page in different locations, you need to create an image section for each banner and then put a sort order on them.

Promotion section

Makes it possible to upload promotions, which can now be added, edited and removed directly from this section. If you want several promotion sections on the first page in different locations, you need to create a promotion section for each and then set a sort order on them.

Top sellers section

Allows you to control the position and appearance (tile or list) of the stores top sellers. This section type can be visible on Multiple areas of the store:

Show only on front page (will only be visible on the front page of the stores - the same as all other "sections").
Show on Front page & Basket (will only display on front page and basket page).
Show on all pages (will display at the bottom of every page in the store)

Recently sold section

Allows you to control the position and appearance (tile or list) of the stores recently sold items. This section type can be visible on Multiple areas of the store:

Show only on front page (will only be visible on the front page of the stores - the same as all other "sections").
Show on Front page & Basket (will only display on front page and basket page).
Show on all pages (will display at the bottom of every page in the store)

Recently views section

Allows you to control the position and appearance (tile or list) of the currently logged in users recently viewed items. This section type can be visible on Multiple areas of the store:

Show only on front page (will only be visible on the front page of the stores - the same as all other "sections").
Show on Front page & Basket (will only display on front page and basket page).
Show on all pages (will display at the bottom of every page in the store)

News Section

This feature introduces a new front-page section type, allowing users to create engaging sections with images, text, and links to information or promotions of you choice.

You can keep your users informed about the latest news and updates. Through the use of images and text sections, you can highlight key information, announcements, and insights that matter most to you. With a link, you can customise to redirect your users to any relevant page.

Dynamic HTML - ADD ON

The new section type empowers administrators to define the HTML content to be displayed within the section. Additionally, it introduces dynamic HTML parameters, enabling elements such as the user's name and the salesperson's image to be seamlessly incorporated into the section. Within the new section, the available Dynamic HTML parameters are listed. If used in the input HTML they will dynamically pull information attached to the relevant area.

Sales Team - ADD ON

This section is dedicated to showcasing the relevant sales team members along with their contact details, providing customers with visually appealing easy access to this information as soon as they log into the store. Only available if you have the “Sales team” feature enabled.

Examples of how to put the layout under sections.

Video guide availible here: Front page sections

Menus

In this part you have the opportunity to create menu links to internal document pages or directly to a URL.

If you do not want to link a document page directly to the menu, you can also create a submenu here that you can link document pages to. That way, you can categorise these document pages.

In the picture below, you can see what our menu structure for our demo shop looks like, in the admin section.

Page Footer

Use this feature to create your own footer layout.

1) The footers are divided into columns where each column is created separately. First create a column with a name for you to view in admin and a label you want visible in the footer. Then set the sort order in which you want each column to be visible.

2) Under each column / section subcategories can be created.

3) Under each subcategory you can then link to URLs, complete with icons etc.

Page Header

In this editor, you can create links and information that you want to display in the shop's header.

Start by setting up a section. Name your section and enter a heading text to be displayed in the header. If you do not enter a heading, only the value, or icon, you enter in the next step will be displayed.

Then you click on "Apply" and a new button for creating your content will appear.

Click "Create" and enter the content you want.

Click on "Apply" and "OK" when you are done.

Video guide available here: Page Header

Search Linking

What is Search Linking?

The Search Linking feature allows you to specify defined "search terms" that will appear in the search bar of your store and link that result to defined content (page URL /

custom page content)

Example...

In this example, the defined search terms are "Nettailer" and "Netset"

When a user searches for these words, it will bring up the defined results in the search bar, linking the user to the predefined content (in this case, a list of distributors available in the store)

Clicking on the result will direct the user to the defined content that has been set up

You can use this to create powerful content for your users to see, as shown in the below example:

Search terms are defined as "iPad, iPad mini, iPad Pro and iPad Air."

Searching for these terms will bring up the search link for an iPad range and links the customer to specially designed content:

How to set up Search Linking...

Search Linking is located under Marketing>Search Linking

Press the "Create" button to set up new Search Linking definitions

Or select from the list to edit and amend any that you have already set up

Search Linking Editor:

Completing the required fields:

Image Overlays

What are Image Overlays

Image overlays give you the ability to add additional images to a single product image or to multiple product images via a file upload - for example "Free Shipping" and any other offers you may wish to use.

How to create Image Overlays

Image Overlays can be found in Marketing>Image Overlays

You can create a new Image Overlay by selecting the "Create" button or you can choose to edit and amend any existing overlays you may have.

Image Overlay editor:

*Image Position (overlay grid)

Adding Products to your new overlay

Once you have saved your new overlay for the first time, you will be presented with additional options to add products either by searching for them in your store using a part number, or by uploading an excel file import

Connect Product:

Using this option you can then search for a part number and if available in your store, you will be able to connect this product to your new image overlay.

Connect products using Excel:

Using this option, you can connect multiple products at the same time:

Download the template and add the part numbers you wish to add to this image overlay. Then upload the file and the image overlay will be updated across multiple products.

If you have existing products connected, you can use the functionality "full file import" to complete erase any existing products and upload a brand new set of products for the overlay, or if unchecked, you can add any products that are new on your latest import.

Export

Use this feature to export a list of all the products connected to this "Image Overlay".

Remove all

Use this feature to remove all the products connected to this "Image Overlay".

Connect

Use this feature to link an existing "List of Products" to this "Image Overlay."

Create

Use this feature to generate a new "List of Products." This new "List of Products" will be linked here and accessible in other admin areas for reuse.

Please note

If you have several connected "List of products" your updates should be made directly on the "List of products".

Remove

Use this feature to detach the selected connected "List of Products" from this "Image Overlay."