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  • Welcome
  • Online Guide
    • Dashboard
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      • Flags
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      • Warehouses - ADD-ON
      • Weight
      • Product Forms - ADD-ON
      • Product Notification
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        • Aurdel Cable Guide
      • Expired Products
      • Product Option Groups - ADD-ON
      • Product Options - ADD-ON
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    • Shipping & Delivery
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    • Quotes
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      • Order Imports - ADD-ON
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  • Tutorials & How-to
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      • 2-Factor Authentication
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      • DKIM Setup Instructions
      • reCAPTCHA Setup Instructions
    • Workflow and Process
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      • Log in as an Customer/User
      • Setting up a Discount Using "Discount on General Price".
      • Project Database, PDB, Onboarding Manual
      • Dynamic HTML - ADD-ON
    • Techical Setup
      • Avalara Tax Calculator Setup Instructions
      • Google Analytics 4 Setup Instructions
      • URL Setup Instructions
    • Product Management
      • Alternative Products
      • Lists of Products - LOP
      • Focus Assortment
      • Setting up Display Categorys - ADD-ON
      • Asset Inventory - ADD-ON
    • Tips and How-to
      • How a Product is Identified in Nettailer.
      • How to benefit from Extrinsic fields & Product form.
      • Test order Delivery to ERP-Integration?
      • Keyboard Shortcuts for Administration Users
      • Markup vs Margin
      • Address Handling
      • Order Status
      • Using "Privacy Mode"
  • Explore add-ons for Nettailer
    • Orders
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    • Settings / Other
  • Current Suppliers
  • Security & Accessibility
    • Accessibility requirements
  • News
    • Nettailer release 25.1
    • Nettailer release 25.0
    • Nettailer release 24.6
    • Nettailer release 24.5
    • Nettailer release 24.4
    • Nettailer release 24.3
    • Nettailer release 24.2
    • Nettailer release 24.1
    • Nettailer release 24.0
    • Archive
      • Webinar March 20th 2024
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On this page
  • Contact info tab
  • Delivery address tab
  • Company number tab
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  1. Online Guide
  2. Settings

Contact Info

Last updated 10 months ago

Netset AB

  • Adelgatan 9
  • 211 22 Malmö
  • Sweden

Project database (pdb)

  • >> Create a support ticket

Get in touch

  • netset.com
  • support@netset.com
  • +46 40 20 88 00

Copyright © 2025 Netset AB all rights reserved.

This section is where you set any email address for any communication both to and from your store.

Contact info tab

You can specify all the default addresses for mail to be sent to and from your store.

It is very important to have these fields populated upon store setup, so that the store knows where to send mail to and from (and prevent errors).

More detail around what each field does can be found in the table below:

Field
Use

Order mail from address

Order related emails will be sent from this address (incl orders, notifications and attest)

Contact email

Address to send various store admin notifications to (incl Mailforms, admin comments)

Order email

Email address to notify store admins with orders placed and order updates

Order email cc

cc for admin mails on orders placed and order updates

Return to email

This is the address used for "Returns" or "RMA" to be sent to.

Technical contact email

Used in rejection mail for PO updates where the PO is rejected and with deletion of products

On private registration admin email

Registration mail to admin when a new user is registered, if customer type is person

On company registration admin email

Registration mail to admin when a new user is registered, if customer type is company

Default "from" adress for email templates

Used as default for all mail templates if the template itself has no "from", 2-factor reset mail, Mail for private package removal, Used in rejection mail for PO updates where the PO is rejected, Used on a quote edit mail if the admin does not have a mail specified

Email sender name

Any value here will be the name that appears as the sender when an email is sent from your webstore. Having a recognisable and appropriate sender name is important for ensuring that recipients can identify the source of the email and trust its legitimacy. It's also a way to provide a personalised touch to your email notifications.

Delivery address tab

Fill this in to have your delivery address displayed on your store.

Company number tab

Fill this in to have your company number and VAT number displayed on your store.