Email log

Here you will find a log of all the emails sent from the store and they status that is connected to it. This serves as a tool for you to review should you need to investigate any issue with the store sent emails.

The initial screen displays the emails sent and the following information for each one:

Header
What it means

Status

Shows the current status of this particular email. The statuses availble here will be:

  • Inactive

  • Pending

  • Sent

  • Failed

Subject

This is the email subject heading (this will identify the email sent).

From

This displays the email address the store has sent the email from.

To

This displays the recipients email address.

Created

Displays the date and time this email was created.

Sent

Displays the time and date the email was sent.

Delivery date

Displays the time and date the email was delivered.

Failures

Displays if this email failed to send and how many times it was attempted.

Selecting and clicking on any email in this list will take you to the email details page. Here you be able to view all the information above with the addition of any additional email setting and the email content.

You can also view any attachments that might accompany these emails.

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